Christopher Hall Email & Phone Number

Toronto, On, Ca

Uxbridge, Ontario, Canada

Vibe Illuminations Inc. is the premiere purveyor of the finest Smart Outdoor Home Lighting system on the market today, Gemstone Lights. Our light system is 100% customizable for any occasion. There are limitless options to choose from for both patterns and colours. You can express yourself with your home. Whether it be showing your team colours, welcoming home a distant relative from abroad with the colours of their flag, showing support for a cause, or just taking advantage of the pot light option. Once you get going, you’ll be amazed at the many ways that you can use your Gemstone Lights.https://www.vibeilluminations.ca/- Specialized in providing smart outdoor lighting solutions for various indoor and outdoor spaces.- Traveled to customers' homes to measure and quote for lighting systems, as well as designed custom lighting patterns that met their specific needs and preferences.- Excelled at customer relationship management, following up with leads and existing customers via phone and email to ensure a smooth sales process.- Managed and ran tradeshow events for Vibe Illuminations, including booth design, lead generation, and prospecting.- Created engaging social media content that highlighted the latest trends and innovations in the lighting industry.- Stayed up-to-date with the latest developments in the lighting industry and had a passion for creating unique and functional lighting systems that enhanced any space.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Generated $400,000 in sales income from June to October 2022- Contributed to 40% of total sales from June to October 2022- Provided extended customer support post-purchase to ensure customer satisfaction- Sales responsibilities include selling e-bikes and post-purchase servicing- Conducted research on competitors, their sales tactics, brands, and products to stay up-to-date in the market- Developed and maintained strong relationships with our vendors- Revamped social media channels to generate new leads and sales opportunities- Utilized upselling techniques to increase revenue per sale- Created social media content and interacted with customers to increase engagement and build brand loyalty

Toronto, Ontario, Canada

- Managed the service department, which included handling customer order intake and inquiries, systems administration and organization, contacting customers for pickup, completing repairs, and working with third-party contractors and dealers- Ensured that all service requests were processed in a timely manner and that all customers received the highest level of customer service possible- Maintained excellent communication with customers throughout the service process, providing regular updates and ensuring complete satisfaction- Worked closely with other departments to ensure seamless operations and a cohesive customer experience- Developed and executed social media strategy to grow the follower base by 1,500 followers- Produced fresh and creative daily content, including both photography and video, to engage followers and increase brand awareness- Managed online social media sales and customer inquiries, responding promptly and professionally to all inquiries and concerns- Developed and maintained relationships with key influencers and industry partners to increase brand visibility and credibility

Toronto, Ontario, Canada

- Consistently maintained a productivity level of +10% over standard, year after year, while maintaining a very low error rate and achieving a 3.6/4 overall rating- Operated a forklift in a fast-paced, high-volume warehouse environment, loading and unloading freight from trucks and moving it throughout the warehouse as needed- Followed strict safety protocols at all times, ensuring the safety of all team members and maintaining a clean and organized work area- Communicated effectively with team members and supervisors to coordinate daily tasks and resolve any issues that arose- Worked closely with the Quality Assurance department to resolve daily issues such as improperly handled, damaged, lost, and misappropriated freight- Participated in larger projects involving organizing large areas of the warehouse to improve the overall efficiency of the operation- Maintained accurate inventory records and assisted with inventory counts as needed.- Trained new team members on proper forklift operation and safety protocols- Participated in ongoing training and professional development opportunities to improve skills and stay up-to-date with industry best practices

130 Spadina Avenue, Toronto, Ontario

- Driving sales using both established and innovated customer service initiatives- Modeling behavior and coaching staff- Responsible for Health and Safety compliance and training- Completed multiple sale setups and breakdowns- Initiated several new customer service procedures - Managing both front-end and back-end operations

68 Titan Road, Etobicoke Ontario

- Oversaw the packaging department and it's attendant staff. - Ensured finished product gets packaged and shipped on time.- Responsible for Health and Safety compliance and staff training- Consistently met shipping deadlines in short time frames and under high pressure

4208 Dundas Street West, Etobicoke, Ontario

- Completed reorganization of the department- Employed self learning techniques to improve customer satisfaction- Drove sales by networking with other locations, and keeping up with local trends- Educated customers and installers allowing them to get the most out of their project- Selected as part of a renovation team for 650 Dundas West location

Multiple Locations In Toronto, Ontario

- Contributed to customer growth and loyalty- Formulation and implementation of customer service programs- Responsible for inventory and replenishment of stock- Liaison between other locations in relevant districts