Christopher Hartley Email & Phone Number

Linthicum, Maryland, United States

Owings Mills, Maryland, United States

• Developed and implemented sales strategies to achieve and exceed sales targets and increase revenue
• Oversaw daily operations to ensure workflow aligned with company goals and objectives
• Cold called and reached out to prospects (30–50 calls per day) to increase company sales
• Analyzed sales performance and data to identify areas of weakness that needed to be addressed to improve sales

• Trained brokers on Open Mortgage products and policies & procedures to ensure all loan files were complete
• Coordinated directly with Brokers and Loan Officers on marketing programs to support business development
• Collaborated with Brokers to deliver solutions in an efficient manner according to customer specifications
• Conduct research and forecasting to effectively allocate resources to the most promising business opportunities

Southfield, Michigan

• Serve as the initial contact point for clients and provide support while handling problems and inquiries
• Implement sales techniques and strategies to meet and exceed company sales targets and goals
• Utilize product knowledge feature products and explain their benefits to gain potential customers
• Assess current processes and identify opportunities for improvement while implementing adjustments

• Serve as the initial contact point for clients and provide support while handling problems and inquiries
• Implement sales techniques and strategies to meet and exceed company sales targets and goals
• Utilize product knowledge feature products and explain their benefits to gain potential customers
• Assess current processes and identify opportunities for improvement while implementing adjustments

Pikesville, Maryland, United States

• Delegated daily tasks to ensure operations were aligned with company targets and objectives
• Supervised store to ensure services were delivered to a high standard and maintained 100% customer satisfaction
• Created the schedule for employees to ensure smooth operations and customer’s needs were met
• Managed customer complaints professionally and took appropriate action to resolve the issue efficiently

Severn, Maryland, United States

• Accountable for the training, coaching, development, and supervision of 150+ employees
• Managed budgeting/forecasting and assessing economic trends and demographic information
• Monitored all hazardous and non-hazardous materials used by the company including procurement, receiving, storage, use, and disposal
• Coordinated safety audits and inspections and oversaw specific audit/inspection processes

Towson, Maryland, United States

Abingdon, Maryland, United States

Dundalk, Maryland, United States

Hanover, Maryland, United States

Baltimore, Maryland, United States

Catonsville, Maryland, United States