- Extensive JusticTrax training and daily use- Trained in each section (7) of Forensic Lab (SOPs, evidence handling, etc)- Interface between each section- Produce goals and action items within Client Services Case management (CSCM) to improve quality and efficiency

- Responsible for all aspects of guest service and experience- Interfaced with Distributors- Maintained all financial systems- Investigate Theft- Responsible for ordering and processing

- Independently investigated, analyzed, and reported cases of abuse and neglect for the greater Houston area. - Conducted 100+ personal interviews with a variety of people in emotionally difficult situations. - Consistently maintained quality documentation and investigation standards as set forth by the Department of Family Protective Services.- Structured/presented training materials, including legal database and drug identification, for 30 co-workers.- Extensive use of Microsoft Outlook, Word, and Excel, including advanced spreadsheet functions.- Managed daily workload, scheduled interviews, and generated reports to meet required deadlines

- Coordinated and managed eight other graduate assistants throughout the school term.- Participated in Crisis Negotiation Conference (Scripts, solutions, resolutions, etc.)- Promoted mid-semester to lead an undergraduate class, including preparing and performing daily lectures and administering exams for Criminal Justice classes.- Spearheaded a special project with Texas Department of Public Safety to engineer and implement a formal training program for Intelligence Analysts statewide. Involved close coordination with many intelligence agencies including the Department of Homeland Security in Washington, D.C.- Team presented finding at International Association for Intelligence Education (IAFIE) in May 2012

- Assisted officers in specific tasks delegated.- Founded a multidisciplinary internship that allows Texas A&M University students to participate in the Bryan Police Department. o The program allows each student to participate in a variety of police divisions including the Forensics Lab, Criminal Investigations, Neighborhood Enforcement Team, School Resource Officer, Patrol, and the Drug Enforcement Team. o The creation of this program involved high level coordination with university officials, professors, and the Chief of the Bryan Police Department.- Developed and maintained internship curriculum, databases, and records to ensure the program was sustainable and practical.