Property Manager, Guest Services
CurrentYövy.fi is a small business in the hotel industry. Providing quality private apartments for short term guests as an alternative to large hotels. Priding ourselves on unique and engaging dwellings for our guests we strive to provide premium service at a budget price. Duties: Managing communications with customers, including all phone calls, emails and other platforms. Fielding customer complaints and assuring customer satisfaction with results and solutions. Occasionally accompanying cleaners and repairing apartments to assure quality. Hosting all late arrivals and personally directing and assisting guests.