Through calm confident leadership, a motivating passion for the customer experience, and sincere compassion for people I have developed capable problem solving teams that drive to achieve goals and surpass expectations. Lead – I lead with a confidence that is excited to educate and motivate a team to surpass expectations, yet is an unwavering, steady, and strong guiding light in the face of adversity. I am not deterred by fast-paced and ever-evolving situations, rather I run to them with pacifying grace that supports teammates and solves problems.Passion – My passion for the customer experience desires more than the staples of a warm smile and friendly greeting and implores anticipation and problem solving; two qualifications I enjoy demonstrating.Compassion – We have to make employees our competitive advantage. I work hard to discover what drives each team member and I use that foundational knowledge to build their belief in the team vision, intensifying their commitment to the company's success.Analyze – I believe financial management victories come, not by pulling one large lever, but by pulling many small levers. Throughout my decade’s plus experience I have shown the ability to analyze financial metrics in order to continually achieve positive financial result when measured against the competition, year over year timetables, budgetary expectations and all this through multiple economic environments.