Responsible for the oversight, implementation and continued development of the Sales & Onboarding Department, as well as the Learning for Life / Exploring Division. The mission of the department is to create sustainable membership growth opportunities in expanding and under-served communities to ensure optimal youth service potential and organizational market saturation in the Greater Houston area.2019 Highlights2.1% Overall Membership Growth Achieved12.2% increase in sales over 2018256% increase in new organizational engagement, unit production over 2018

Responsible for giving leadership to the West Division of the Sam Houston Area Council including multiple Commissioned Professionals over 4 Districts, focusing on Youth Recruiting / Retention, Volunteer Cultivation & Fundraising Development.

Responsible for fundraising, organization, volunteer recruitment and implementation of new and standardized Scouting programs focusing on youth across the Houston Metro area.

Designed, implemented, and oversaw various departments/programs including: Sales Associate training & development, Managerial recruiting, training & development, and Human Resources/Capital.

Responsible for design, development & implementation of all internal training programs/processes (contributing to a 6% increase in revenue for 2010)Designed & managed the Human Resources Department from the ground upDeveloped internal succession planning models as well as wrote the Management Training Program known as "A.L.T.A. VISTA" (at time of departure this program had an 88% success rate for new managers)Wrote all handbooks (state required, training, administrative) in accordance with California's stringent requirementsAchieved 100% California AB 1825 compliance for supervisorsDeveloped & maintained relationships with all HR related service providersDesigned and led management/sales training seminars for all retail managersPlayed lead role in retail development, increasing door count from 13 to 30; Managed day to day operations of a high output retail locationAssisted in opening and oversight of a new location and staff training/developmentResponsible for achieving/exceeding sales goals to grow location & customer baseControlled and maintained proper inventory levels

PAC Northwest Sales Rep/Manager. Focused on driving/increasing sales in Pacific Northwest region as well as maintaining & developing customer relationships.

Managed existing and established new accounts for a newly designed footwear lineMaintained positive customer relationships by driving customer satisfactionDeveloped annual and quarterly projection models for senior managementPerformed market research for corporate office

Managed personnel through productivity measurement and developmentDeveloped motivational techniques for personnel to increase sales and level of service Created sales strategies to broaden guest base and increase guest check average (GCA)Personally increased sales through guest interaction and education