AeroLeads people directory · profile
Christopher Horn Email & Phone Number
Customer Service Advocate
at
Cape Fear Public Utility Authority
1 work email found
@verizon.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Advocate
Location
Wilmington, North Carolina, United States
Company size
Who is Christopher Horn? Overview
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Quick answer
Christopher Horn is listed as Customer Service Advocate at Cape Fear Public Utility Authority, a with 7467 employees, based in Wilmington, North Carolina, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Christopher Horn.
Christopher Horn previously worked as Benefit claims specialist at Mutual Of Omaha and Tech Expert at Verizon Wireless. Christopher Horn holds Associate Of Arts - Aa, Art/Art Studies, General from Cape Fear Community College.
Company email context
Email format at Cape Fear Public Utility Authority
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{first}.{last}@verizon.com
86% confidence
AeroLeads found 1 current-domain work email signal for Christopher Horn. Compare company email patterns before reaching out.
Profile bio
About Christopher Horn
I am a highly effective technology leader with extensive experience investigating and resolving issues impacting mobilephones and connected devices. My career includes the support of customers of a major Fortune 500 corporation.Results-driven and motivated technology leader with extensive experience investigating and resolving issues impactingcustomer experiences. Offers broad and deep subject matter expertise, with experience that spans customer service,technical support, escalations, and the training and mentoring of colleagues.Applies strong attention to detail and exceptional business and technical skills to consistently meet and exceedperformance targets, with a history of delivering results in technical support, strategic planning, and process improvement.
Listed skills include Customer Service, Retail, Inventory Management, Time Management, and 9 others.
Current workplace
Christopher Horn's current company
Company context helps verify the profile and gives searchers a useful next step.
Cape Fear Public Utility Authority
7 roles
Christopher Horn work experience
A career timeline built from the work history available for this profile.
Benefit Claims Specialist
Feb 2017 - Oct 2023
Customer Service Advocate
Assist with general troubleshooting of phones and billing/care related calls
May 2015 - Oct 2023
Emerging Leader Tech Support Coordinator
Here, I advanced from an initial role in Customer Care Support to Tech Support, then to Tech CRT for escalatedissues, culminating in promotion to Technical Coordinator.As Technical Coordinator, I delivered quality customer experiences by resolving escalated service issues whileserving as a mentor and coach to junior representatives.I led the in-person and remote training of new employees to build skills in technical support and customerservice.I was able to review call types and inquiries to identify trends, leading to improvements in training materials.As Tech CRT, I led basic troubleshooting as well as the investigation of more complex, escalated issues. I alsoled presentations and training to the team, and provided support to employees through the company’s ChatSupport system.As a member of Technical Support, worked with customers to address and resolve issues impacting theperformance of mobile phones and other connected devices, as well as to answer inquiries into billing issues.I joined Verizon in Customer Care Support, responding to billing, technical, and general account inquiries whilede-escalating tense scenarios. In that role, I was able to increase account penetration through the sale ofadditional products and services.
Oct 2018 - Aug 2023
Tire Technician
Nov 2008 - May 2015
Driver
Vip Limo
Dec 2013 - Apr 2015
Team & coworkers
Colleagues at Cape Fear Public Utility Authority
Other employees you can reach at mutualofomaha.com. View company contacts for 7467 employees →
GW
Glenda Watkins
Colleague at Cape Fear Public Utility AuthorityIrving, Texas, United States
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RT
Rick. Thill
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
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SG
Sandra G Shafer
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
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CB
Carson Barber
Colleague at Cape Fear Public Utility AuthorityAtlanta, Georgia, United States
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CO
Chris Overcash
Colleague at Cape Fear Public Utility AuthorityWarrenton, Virginia, United States
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TH
Tim Heuertz
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
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EW
Eileen Watts
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
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RJ
Rick Jones
Colleague at Cape Fear Public Utility AuthorityLexington County, South Carolina, United States
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NL
Nicholas Licare
Colleague at Cape Fear Public Utility AuthorityCharlotte Metro, United States
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AA
Albert A.
Colleague at Cape Fear Public Utility AuthorityOmaha Metropolitan Area, United States
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Glenda Watkins
Colleague at Cape Fear Public Utility AuthorityIrving, Texas, United States
View →
RT
Rick. Thill
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
View →
SG
Sandra G Shafer
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
View →
CB
Carson Barber
Colleague at Cape Fear Public Utility AuthorityAtlanta, Georgia, United States
View →
CO
Chris Overcash
Colleague at Cape Fear Public Utility AuthorityWarrenton, Virginia, United States
View →
TH
Tim Heuertz
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
View →
EW
Eileen Watts
Colleague at Cape Fear Public Utility AuthorityOmaha, Nebraska, United States
View →
RJ
Rick Jones
Colleague at Cape Fear Public Utility AuthorityLexington County, South Carolina, United States
View →
NL
Nicholas Licare
Colleague at Cape Fear Public Utility AuthorityCharlotte Metro, United States
View →
AA
Albert A.
Colleague at Cape Fear Public Utility AuthorityOmaha Metropolitan Area, United States
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1 education record
Christopher Horn education
FAQ
Frequently asked questions about Christopher Horn
Quick answers generated from the profile data available on this page.
What company does Christopher Horn work for?
Christopher Horn works for Cape Fear Public Utility Authority.
What is Christopher Horn's role at Cape Fear Public Utility Authority?
Christopher Horn is listed as Customer Service Advocate at Cape Fear Public Utility Authority.
What is Christopher Horn's email address?
AeroLeads has found 1 work email signal at @verizon.com for Christopher Horn at Cape Fear Public Utility Authority.
Where is Christopher Horn based?
Christopher Horn is based in Wilmington, North Carolina, United States while working with Cape Fear Public Utility Authority.
What companies has Christopher Horn worked for?
Christopher Horn has worked for Cape Fear Public Utility Authority, Mutual Of Omaha, Verizon Wireless, Verizon, and Sam'S Club.
Who are Christopher Horn's colleagues at Cape Fear Public Utility Authority?
Christopher Horn's colleagues at Cape Fear Public Utility Authority include Glenda Watkins, Rick. Thill, Sandra G Shafer, Carson Barber, and Chris Overcash.
How can I contact Christopher Horn?
You can use AeroLeads to view verified contact signals for Christopher Horn at Cape Fear Public Utility Authority, including work email, phone, and LinkedIn data when available.
What schools did Christopher Horn attend?
Christopher Horn holds Associate Of Arts - Aa, Art/Art Studies, General from Cape Fear Community College.
What skills is Christopher Horn known for?
Christopher Horn is listed with skills including Customer Service, Retail, Inventory Management, Time Management, Customer Satisfaction, Teamwork, Merchandising, and Retail Sales.
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