Christopher Houle Email & Phone Number

Utrecht, Netherlands

• Client manager for three clients (Belgafilms, APCKids, and APC Studios).
• Am the ODMedia point of contact for these clients.
• Coordinate content delivery to VOD platforms and streaming platforms.
• Work with the iTunes, Amazon, and Netflix teams on any issues.

Utrecht, Netherlands

• Deliver film and TV to video-on-demand and streaming platforms.
• Encode content to meet technical specifications, such as frame rate, audio type and mix, picture quality, dubbing, and subtitling.
• Sync subtitles and dubbing if needed.
• Use programs such as Cambria, Carbon, Switch, and Faspex to encode and deliver content.
• Work with relative autonomy with many clients, including Belgafilms (BE), Dutch Film Works (NL), APCKids (FR), APC Studios (FR), KPN (NL), and Rushlake Media (DE/KE).

Amsterdam, North Holland, Netherlands

• Edited and localized a script for Argo Advies which was used in an AD campaign,
• Did the voiceover work for said commercial as well.
• Specialize in working with, and producing, English-language content.
• Have ample experience modifying content to have a native English tone of voice.
• Worked a freelance job for WeLocalize doing machine learning.

Amsterdam Area

• Managed all inbound shipments and received inventory.
• Responsible for all outbound B2B and B2C shipments worldwide.
• Back office support with occasional invoicing of wholesale customers.
• Managed inventory across two separate facilities.
• Worked with the King ERP system to manage incoming orders and create invoices.

Portland, Oregon, United States

• Collaborated with data scientists to create an AI/chatbot for their client, an important Silicon Valley company.
• Was on the US English team, where we taught the AI how to recognize natural language patterns.
• Delivered high-quality AI training and testing data for machine learning.
• Built out data structures for chatbot scenarios.
• Taught the AI to recognize customer intent for both written and verbal communication.

Amsterdam Area, Netherlands

• My team had ownership of the American English content for Booking.com, and localized it for all customer touchpoints.
• Managed stakeholders, including: The web and app teams, marketing, editorial teams, regional managers, account managers, and customer service.
• Guaranteed quality, consistency, and tone of written materials by conducting website checks and app checks, while maintaining an evolving style guide.
• Collaborated with my team on a machine learning project that translated German text into English.
• Worked with a data science team to create an autogeneration program for property descriptions.
• Besides internal tools, I used external tools extensively, including: Zendesk, Google Office (Docs, Slides, and Sheets), JIRA, Trello, and BlueJeans.

Amsterdam, North Holland, Netherlands

• Collaborated with product teams to create copy for strategic partnerships with third parties.
• Edited existing copy or wrote short copy, and sent it to 43 language teams for translation and localization.
• Was a part-time role for a position that was temporarily vacant; I dedicated one day a week outside of my main role as a Language Specialist.

Chicago, IL

• Successfully served a wide-range of clientele at a busy downtown restaurant.
• Developed close communication with coworkers in a high-pressure environment where teamwork was imperative to success.
• In charge of opening the restaurant for the morning shift.
• Dealt with a high-stress environment and unexpected workloads.
• Promoted from the morning shift to the weekend dinner shift.
• Worked to save money to get my master’s degree in Amsterdam.

Auckland, New Zealand

• Full-time job in conjunction with Pure Advantage.
• Analyzed and summarized investment potential in cleantech startups.
• Updated profiles for the online cleantech directory: NZ-CEN.
• Collaborated with the Auckland Electric Vehicle Strategy Group as an active member.
• Read, analyzed, and summarized government and environmental reports.
• Managed Facebook, Twitter, and the company blog.

Auckland, New Zealand

• Helped write "New Zealand's Position in the Green Race," an extensively researched report given to top politicians and business leaders.
• Reviewed and presented formal feedback for Pure Advantage's second report, "A Race Has Begun."
• Helped create Pure Advantage's "Seven Advantages" which later became the organization's operational strategy.
• Managed the social media as well as the company inbox.
• Represented Pure Advantage at events and talks.

Chicago, IL

• Organized and filed hundreds of personal, medical, and legal documents daily.
• Screened incoming calls and other receptionist duties.
• Greeted visitors, such as firefighters, board members, and politicians.
• Established new, more efficient methods to expedite the old-fashioned, paper-based system.
• Finished the decades of back-filing, including locating the records of deceased firefighters.
• Managed the mailing process of newsletters.

Chicago, IL

• Actively followed up with people who hadn't responded to their census forms by the cutoff date.
• Conducted interviews in person and over the phone.
• Managed my own hours and scheduled my workday. I constantly exceeded the expected workload and was repeatedly praised for being one of the best enumerators in both diligence and results.
• Developed communication skills through the interview process as well as by persuading reluctant people to be interviewed.

Lawrence, Kansas Area

• Worked on KJHK's digitization project for CDs, tapes, and vinyl.
• Used a specialized device and software to upload 25 CDs at once.
• Ripped them at lossless FLAC quality files and uploaded them to an archive.
• Frequently had to deal with issues, such as the specialized machine breaking down, CDs not scanning, jammed loader, and other problems.

Lawrence, Kansas Area

• Programmed my radio show with an original and seamless playlist that spanned multiple musical genres.
• Received frequent calls while on-the-air complimenting my show.
• Responsible for closing down the station, turning off all equipment, and locking up.
• Had an active listener base and received numerous calls requesting songs.

Master’S Degree, Film/Cinema/Video Studies

Activities and Societies: International Students Network (ISN)My master thesis explored the philosophy of moral perfectionism and examined.

B.G.S, Political Science And Government

Activities and Societies: I worked at the student radio station KJHK.Major in Political Science (with a focus on comparative politics)..

Bachelor'S Degree, Politics, History

Activities and Societies: ISA (International Students Association) – member.I did one semester abroad through the University of Kansas..

High School

Activities and Societies: President of the "Animation Club" (2 years) and member (4 years), Drama (4 years), Cross Country (4 years).