Working within the Corporate and Institutional Debt Team, Christopher specialised in deal origination, structuring, negotiation and execution. Supporting corporate and institutional clients.

Christopher specialised in the housing sector within Lloyds Banks Large Corporate business and was responsible for housing across South Wales and the South West of England. Working with housing providers, Christopher helped to support their strategic goals and corporate purpose of increasing the UK housing stock through new development programmes and regeneration. Christopher did this by providing tailored funding packages, inclusive of interest rate management, and access to debt capital markets along with the broader product suite Lloyds Banking group were able to provide.Christopher and the specialist housing team at Lloyds Bank provided expert partnerships and guidance to the sector, seeing Chris and the wider Real Estate & Housing team win South West property funder of the year 2019.Christopher also managed and coordinated the national housing teams PR, media and communications.

Ensure the balance between risk and reward of assets is effectively managed ensuring that all lending and contingent liabilities meet the bank’s asset quality and policy requirements Promote the bank’s image in the local community/market with a range of stakeholders including influential, high value clients in order to develop businessKey accountabilities:• Accountable for delivering the whole bank to a defined portfolio of SME clients, responsible for the income, profit and associated risk • Be the figurehead for the relationship with the client, delivering the appropriate client experience and seeking opportunities to grow the relationship • Work in partnership with the Client Services team and build powerful internal networks to provide total business support for clients

To support the Bank Manager in the leadership, development and management of Senior Personal Banking Advisers and Personal Banking Advisers in order to achieve or exceed own and team sales as well as quality referral targets, whilst maintaining regulatory standards and delivering an excellent customer experience. Key competences include: Business Acumen, Risk, Compliance & Regulatory Management, Customer Excellence, Managing Relationships, Delivering Change & Improvement, Communication & Impact

Working in a dynamic and competitive environment where the customer is at the heart of everything I do. As a Bank Manager I am there to create strong and valued relationships with new customers and to make our existing customer relationships even better. Being a Bank manager is a demanding role that needs true leadership ability; inspiring, developing, coaching and challenging my team to be the best they can be for the Bank and its customers. Accountabilities: * Prepare and deliver a realistic branch business plan and profit and loss statement to ensure agreed targets and objectives are achieved. * Review achievement of profit, and the drivers of profit, against plan, effectively managing allocated resources and implementing actions to address any under-performance. * Provide regular coaching and other one-to-one support to staff to maximise their development and quickly identify and manage under performance* Ensure all staff are appropriately recruited, trained, accredited, deployed and motivated to ensure their individual and collective performance and productivity is of the required standard. * Ensure all staff understand and are committed to consistently delivering the best customer experience, consistent with the Bank’s objective of becoming the best retail bank. * Develop and maintain effective working relationships with colleagues and other business units, including business banking, corporate and private banking, to ensure the needs of customers are met either directly or via referral to other parts of the group. * Promote the Bank’s image and brand and the profile of the branch in the local community in order to attract and acquire quality new customers in line with agreed business plans. competences for role; Delivering Change & Improvement, Customer Excellence, Communication & Impact, Collaborative Working, Delivering Results, Branch Management.

To build deep lasting relationships with customers, ensuring customers always receive a 10/10 excellent service whenever or however they transact with me at Lloyds bank. Ensuring I help identify ways I can save or make a customer money through in depth financial reviews identifying their financial needs. Key accountabilities; * Make sure every customer leaves the branch with every reason to recommend us to their family, colleagues and friends, earning us the right to meet 100% of their financial needs. * Meet, and exceed your personal activity objectives, contributing towards the branch’s success by understanding the full financial needs of our existing and new customers. * Proactively contact and interview potential and existing customers, spotting opportunities where appropriate to refer more complex financial affairs to specialist advisors who can provide expert financial advice. * Complete all roles and tasks required by your line manager, adhering to all Bank rules, procedures and policies in the areas of risk and compliance.

Key accountabilities;* Work with Customer Assistant colleagues to provide an excellent customer experience, helping customers achieve their financial goals through a thorough matching exercise between what they need and what we can offer. * Make sure every customer leaves the branch with every reason to recommend us to their family, colleagues and friends, earning us the right to meet 100% of their financial needs. * Meet, and exceed your personal activity objectives, contributing towards the branch’s success by understanding the full financial needs of our existing and new customers. * Proactively contact and interview potential and existing customers, spotting opportunities where appropriate to refer more complex financial affairs to specialist advisors who can provide expert financial advice. * Complete all roles and tasks required by your line manager, adhering to all Bank rules, procedures and policies in the areas of risk and compliance.

Develop and build deep lasting personal banking relationships. Identifying a multiple of ways of saving or making a customer money through the banks products and services, whilst making their banking simpler and more efficient through a multi channel offering.