Christopher Hughes Email & Phone Number

Waynesboro, Virginia, United States

I am dedicated to catalyzing growth and excellence as a member of the Sales and Service Development team. As a Sales and Service Development trainer, I thrive on equipping professionals with the skills, knowledge, and mindset needed to excel in their roles.

Lexington, Virginia, United States

Responsible for providing assistance in effectively managing the entire member experience upon visiting the branch and being responsible for the observation and coaching of staff, conducting financial transactions, opening new accounts, and assisting members with loans. Communicates and implements service strategies and techniques to foster greater member relationships and satisfaction and monitor the level of quality service to members through a versatile, well-trained, highly qualified, and highly motivated staff. Leads and conducts weekly staff meetings, tracks and posts weekly sales goals and results, coaches and counsels staff on sales and service performance, provide development opportunities for employees, and fosters an engaging and inclusive work environment. Works with the branch manager to generate new business by providing consultative approaches to matching retail products and services to existing members including outbound calls to potential business members.

Chandler, Arizona Area

Tempe, Arizona, United States

In this role, I am responsible for assisting with the direction and administration of branch operations. I ensure that established policies and procedures are followed. I oversee the provision of a full range of services to members and prospective members. I ensure that members are promptly and professionally served. I sometimes act on behalf of the Branch Manager when necessary. I also train, direct and supervise Branch staff and performs various branch functions as required.

Tempe, Arizona Area

As a Lead Teller, I help supervise and train the staff in the branch locations in Arizona. America First is merging with Altier Credit Union so my primary duties are to assist the former Altier (now new America First) employees to learn the new policies, procedures, and systems of AFCU. I also have helped in an IT capacity, troubleshooting and setting up computers and peripheral devices. Once the merger is completed I will continue to assist management and branch staff in training and service continuity.

Orem, Utah Area

I work in a sales-focused environment, and I am responsible for establishing and building member relationships by selling core deposit accounts, loan products, and other credit union services. I interview and advise members regarding loans, deposits and other products/services, including investment referrals. I am responsible for reviewing and processing consumer and home loan applications and opening and closing accounts. I can explain credit policies and obtain additional loan information and documentation when needed. I know how to effectively communicate information regarding credit issues and requirements that may be needed in order to process initial member loan requests. I regularly communicate with the underwriting department and inform members of loan decisions. I research, evaluate, and determine whether loans meet Credit Union lending criteria and are within approval limits. Providing to members and prospective members with prompt and professional service. I am comfortable initiating contact with members by phone, letters and/or email to determine additional financial opportunities with the credit union. I have the ability to attain and exceed expected baselines in sales, volume, and service.

Provo, Utah Area

Lindon, Ut

I help to supervise and manage the front end of the store. I direct and assist the cashiers and service desk associates. I manage money in the registers and balance the CSM cash drawers. I help customers in anyway I can in a friendly and efficient manner. I help resolve problems with cashiers and customers.

I greeted customers and rang up their items in a fast and friendly manner. I was responsible for handling the money in my drawer and for making sure I rang up all items correctly. I also organized the area around the register.

I served food and drink to guests of the school and other events. I carried heavy trays of food or dirty dishes. I set tables before events and took down and cleaned up afterwards. I also cleaned, organized and put away dishes after events.

Human Resources Management/Personnel Administration, General

Philosophy, Philosophy

Information Systems, Management Information Systems, General

Philosophy