Christopher Ilmberger Email & Phone Number

Raleigh, North Carolina, United States

• Responsible for $13.5 million in annual renewals on seven accounts with a list price of $57 million and 26% growth from December 2022• Developed models using data from SQL Server, Oracle, Databricks, Snowflake, AWS S3, Sharepoint, Salesforce, Impala• Established strategic/trusted advisor relationships driving growth• Fostered and built overall relationship with assigned customers through increasing adoption, ensuring retention and long-term success• Advocated for customer needs/issues cross departmentally • Conducted architect reviews, enablement sessions and training

Raleigh, North Carolina, United States

• Project lead of the Members, Providers, & Benefit Manager Portal of Envolve Benefit Options• Architected, developed, and implemented data warehouses for 5 key areas of business using Alteryx, SQL Server, and Oracle• Alteryx administrator for Envolve Benefit Options

Raleigh-Durham, North Carolina Area

Provided support from architecture to reporting using data cleansing and data modeling for customers with SAS Data Management

Cary, North Carolina, United States

Team Lead of implementation of SAS Data Management and SAS Visual Analytics for Eastern Caribbean Central Bank using data sources from SAS, Oracle, and SQL Server

Cary, North Carolina, United States

• Managed technical support and pre-sales teams for SAS Data Management with product revenue around $100 million• Provided assistance in closure of SAS Data Management sales, focusing on data quality and data governance• Created and maintained demo, POC, and testing environments for sales teams• Mentored junior team members in demos and architecture• Founded the Advance Client Support program which provided premium support for SAS Data Management, generating an average $1.5 million per year with 80% customer retention rate• Maintained technical support knowledge base, hot fixes, and data quality data packs for customers of DataFlux and SAS Data Management• Built process for automated DataFlux license generation• Maintained external technical support web site and download content for DataFlux

Cary, North Carolina, United States

• Project lead for DataFlux at customer sites, which included consultant services of installation, configuration, and architecture reviews• Lead technical support analyst for third party product support integrated with DataFlux• Provided demos, POCs, request for information, and request for proposals to assist account executives• Load, GUI, deployment, performance, and regression testing for DataFlux while providing test scripts and benchmarks• Contacted international leads for potential sales opportunities

Wake Forest, North Carolina, United States

• Java development, demos, POCs, and implementation of Point-of-Sale systems• Network and Outlook server administration