✔ Record of Top Sales Leadership and Goal-Breaking Performance in Every Professional Role✔ 14+ Years’ Experience in Direct Sales and Team Leadership in Finance, Retail, and Business Services✔ Deep Experience with Operations Management, Creative Problem Solving, Mentoring, and Training“There are no traffic jams on the extra mile.” – Zig Ziglar▶️ My customers, business partners, and supervisors know I will go out of my way to deliver on a promise without having to be asked. That extra effort has characterized my success throughout a 14-year career in direct sales and customer relationship management (CRM) in retail, finance, and B2B environments.▶️ It comes down to great communication. I love to make the customer happy—helping them to find new ways to solve problems and see the value and benefit in products or services. I’m able to explain complex concepts in understandable terms to clients, peers, and teams so they can see the “why” to buy.▶️ My business philosophy is simple: Customer service should always be the cornerstone of every business. Everything starts there. For every ONE good experience, the customer tells 3 people. For every ONE bad experience, they tell 10 people. Similarly, I’m a team player who will always help my colleagues succeed.▶️ I’ve held nearly every position in finance. I can speak intelligently to any situation and offer a solution. In sales (finance included), my numbers and skills are proven in every role. I excel in overcoming objections, closing sales, and selling value. I’m unafraid of “NO” and always ask for referrals. Highlights include:• 3x Million Dollar Writer for both years at Mattress Firm, and on-pace to do it again this year.• Highest ticket average in the Mattress Firm district.• Ranked #1 in every lending category throughout tenure at TruStone Financial Federal Credit Union.▶️ SPECIALTIESNew Business DevelopmentFinance and BankingProspecting and Consultative Sales in B2C and B2B SettingsMarket and Business AnalysisPremium Customer Service and Customer Experience (CX)Customer Relationship Management ((CRM)Problem Solving and Continuous Process ImprovementPersonnel DevelopmentStrategic PlanningOperations Management
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 11 others.
