Chris Pierson Email & Phone Number

Milledgeville, Georgia, United States

Elevate the customer experience with exceptional service and product knowledge. Use the consultative sales process to determine needs and generate the sale of premium mattress products and accessories. Train new employees and oversee shift operations to drive optimal staff performance. Maintain competitive awareness, merchandising plan, POP displays, and oversee inventory and audit compliance. Manage customer relationships and service issues.• Achieved status of Million Dollar Writer in each of 3 consecutive years, the highest award any sales person can receive.• Delivered highest margin and sales ticket in district of 30 sales associates in FY 2022.• Ranked #1 among region of 300+ employees in 2020 for highest ticket average among; ranked #25 nationwide among 4,700 employees, or top .005 percentile.• Recognized for customer service excellence on a regular basis.• Awarded district-wide Best New Hire of 2019; promoted from initial role as Sleep Expert to Assistant Store Manager within 6 months of hire. (Job title since changed to Senior Sleep Expert.)

Kenosha, Wi

Welcomed members and provided professional expertise in service and sale of deposit products, loan products, and banking services. Originated, underwrote, and closed consumer and home equity loans in compliance with government regulations and corporate policy. Processed financial inquiries, account openings, and service requests. Secured credit union assets and balanced transactions. Coached and mentored peers.• Ranked #1 in consumer loan and credit card units among all bankers at 15 branches in 2 states, with $3.5M disbursements. Ranked #2 in equity units.• Delivered 100% perfect service record in secret shopper reviews.• Selected to train new employees in Wisconsin, who shadow performance for 3–5 days each. • Achieved Keystone Club honors every quarter since returning to the company, as defined by 100% goal attainment in all lending categories and other benchmarks.

Racine, Wisconsin, United States

Marketed current inventory of lease returns and repossessions, generating B2B sales to dealers in a 14-state region. Initiated strategic sales plan to onboard new clients and reactivate former accounts. Sourced equipment on dealer wish lists; managed aged inventory; promoted website access and program benefits.• Delivered 125% of Q2 sales goal, achieving $15M volume in an environment where no other remarketer was able to meet objectives.• Achieved 101% Adjusted Wholesale Value (AWV) where target was 94%.

Kenosha, Wi

Supervised daily branch operations, including lending, product sales, member services, safety, and site security. Ensured a superior level of member relations. Promoted a culture of accountability in sales and service through coaching, guidance, and staff motivation; trained new personnel. Assisted Manager in developing new business. Generated the sale of CDs, IRAs, HSAs, and personal loans.• Ranked #1 in every lending category throughout tenure.• Achieved YOY growth of 25%, ranking #1 in total units and disbursements across 14 branches in Wisconsin and Minnesota.• Promoted from Member Service Consultant role in second year, having exceeded goals >125% for 12 consecutive months.

Bachelor Of Business Administration - Bba, Business And Personal/Financial Services Marketing Operations

Education record