Christopher Reid Email & Phone Number

Sydney, Australia

• Senior product manager for transactional banking at BOQ Specialist. Providing a complete, bespoke banking proposition to Doctors, Dentists and SME's.Retaining accountability for Card Services (role below), In 2018 I.
• Grew the multimillion-dollar portfolio by 5%, introducing several new products across the product portfolio with a unique value proposition and point of difference in the market;
• Led delivery of a first to market transactional account and credit card earning Frequent Flyer (FF) points across multiple programs, forging partnerships with Virgin Australia and Qantas;
• Drove product enhancements by introducing Apple and Google pay functionality for cards in conjunction with a new mobile app, placing BOQ Specialist’s offerings at the leading edge of the Retail Banking market;
• Strengthened customer experience for Card Services, providing employees with opportunities for growth and development. Show less

Sydney, Australia

• Senior Product Manager for Credit and Debit CardsAs Product owner for the Debit and Credit Card portfolio, I was responsible for managing portfolio profitability while growing the client base and improving the.
• Grew the portfolio by 15%, ensuring minimal operational impact and no client attrition during a period of significant regulatory change;
• Established the organisation’s position as a market leader for the medical student and graduate population, developing and implementing a mid-term cradle strategy;
• Secured renewed partnerships with two largest frequent flyer programs in Australia (QANTAS, Velocity) Show less

Sydney, Australia

• newly created leadership role, I was tasked to increase distribution of credit card products via new and existing distribution channels, a portfolio that was primed for growth. In addition to defining product and.
• Increased new client acquisition by 27% in 2014 and 25% in 2015, winning the National Sales Award both years in recognition of high performance;
• Exceeded budget KPIs for 4 consecutive years, effectively engaging distribution partners to reinvigorate portfolio growth;
• Reduced book attrition on card portfolio, mitigating impacts of the acquisition of Investec by BOQ in 2014. Show less

• As a Private Banker with Investec, I managed relationships with 3000 HNW clients across deposits, introducing investment opportunities to grow the portfolio. With responsibility for pricing and product mix, I leveraged.
• Delivered significant portfolio growth to add millions of dollars to the top line;
• Built strong, trust-based relationships with client community to deliver up- and cross-sell opportunity Show less