Workforce Manager
Current
Apr 2022 - Present
AeroLeads people directory · profile
Christopher Jacobs Email & Phone Number
Workforce Manager
at
TymeBank
1 work email found
@tengroup.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Workforce Manager
Location
City Of Cape Town, Western Cape, South Africa
Company size
Who is Christopher Jacobs? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Christopher Jacobs is listed as Workforce Manager at TymeBank, a company with 366 employees, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows a work email signal at tengroup.com and a matched LinkedIn profile for Christopher Jacobs.
Christopher Jacobs previously worked as Workforce Scheduler at Merchants and Real Time Analyst at Merchants. Christopher Jacobs holds University Of Western Cape from University Of Western Cape.
Company email context
Email format at TymeBank
This section adds company-level context without repeating Christopher Jacobs's masked contact details.
{first}{last}@tengroup.com
86% confidence
AeroLeads found 1 current-domain work email signal for Christopher Jacobs. Compare company email patterns before reaching out.
Profile bio
About Christopher Jacobs
1. Adherence MonitoringMonitors daily absenteeism.Monitors non-adherence and communicates out-of-line situationsIdentifies issues that may impact the site’s ability to meet service levels in real timeReviews performance across skill sets and recommends real time changes that will improve site performance2. Reporting and administrationAccurately captures exceptions and real time reportingProduces accurate daily Workforce Management performance reports to various levels of management covering all areas of the businessProduces daily and weekly Absenteeism ReportsAdjusts real-time schedule to accommodate extra-time as governed by scheduling process
Listed skills include Call Centers, Workforce Management, Management, Customer Experience, and 12 others.
Current workplace
Christopher Jacobs's current company
Company context helps verify the profile and gives searchers a useful next step.
Tymebank
3 roles
Christopher Jacobs work experience
A career timeline built from the work history available for this profile.
Workforce Scheduler
Ensure staffing levels match requirements based on call arrival patterns while taking all necessary shrinkage into account. Monitor adherence to agreed assumptions and make recommendations where applicable whether internal or external with client.-Provide guidelines in terms of current staffing levels as well as advice on future needs.-Draw reports from.
Jan 2016 - Apr 2022
Real Time Analyst
- Real time monitoring of adherence
- Daily reporting on ACD,AHT and other call centre metrics
- Identifying issues that might impact the service levels
- Reviewing performances across skill sets and recommend real time changes
- Adjust real-time schedule to accommodate extra time
- Assisting scheduler with planning and doing planning for back office departments
Nov 2012 - Jan 2016
Team & coworkers
Colleagues at TymeBank
Other employees you can reach at tymebank.co.za. View company contacts for 366 employees →
NM
Nokuthula Mhlanga
Colleague at TymebankCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
RB
Riaan Botha
Colleague at TymebankGauteng, South Africa, South Africa
View →
MM
Mahlatse Maoka
Colleague at TymebankJohannesburg, Gauteng, South Africa, South Africa
View →
SM
Samukelisiwe Mkhwanazi
Colleague at TymebankJohannesburg, Gauteng, South Africa, South Africa
View →
DL
Debbie Lotringer (Pmp)
Colleague at TymebankSouth Africa, South Africa
View →
CF
Chantel Fourie
Colleague at TymebankWitwatersrand, Gauteng, South Africa, South Africa
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KK
Kadija Kayleen
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
MZ
Mbongiseni Zulu
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
AC
Annette Carstens
Colleague at TymebankCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
TT
Thandeka Tshabalala
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
Nokuthula Mhlanga
Colleague at TymebankCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
RB
Riaan Botha
Colleague at TymebankGauteng, South Africa, South Africa
View →
MM
Mahlatse Maoka
Colleague at TymebankJohannesburg, Gauteng, South Africa, South Africa
View →
SM
Samukelisiwe Mkhwanazi
Colleague at TymebankJohannesburg, Gauteng, South Africa, South Africa
View →
DL
Debbie Lotringer (Pmp)
Colleague at TymebankSouth Africa, South Africa
View →
CF
Chantel Fourie
Colleague at TymebankWitwatersrand, Gauteng, South Africa, South Africa
View →
KK
Kadija Kayleen
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
MZ
Mbongiseni Zulu
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
AC
Annette Carstens
Colleague at TymebankCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
TT
Thandeka Tshabalala
Colleague at TymebankDurban, KwaZulu-Natal, South Africa, South Africa
View →
1 education record
Christopher Jacobs education
-
University Of Western Cape
FAQ
Frequently asked questions about Christopher Jacobs
Quick answers generated from the profile data available on this page.
What company does Christopher Jacobs work for?
Christopher Jacobs works for TymeBank.
What is Christopher Jacobs's role at TymeBank?
Christopher Jacobs is listed as Workforce Manager at TymeBank.
What is Christopher Jacobs's email address?
AeroLeads has found 1 work email signal at @tengroup.com for Christopher Jacobs at TymeBank.
Where is Christopher Jacobs based?
Christopher Jacobs is based in City Of Cape Town, Western Cape, South Africa while working with TymeBank.
What companies has Christopher Jacobs worked for?
Christopher Jacobs has worked for Tymebank and Merchants.
Who are Christopher Jacobs's colleagues at TymeBank?
Christopher Jacobs's colleagues at TymeBank include Nokuthula Mhlanga, Riaan Botha, Mahlatse Maoka, Samukelisiwe Mkhwanazi, and Debbie Lotringer (Pmp).
How can I contact Christopher Jacobs?
You can use AeroLeads to view verified contact signals for Christopher Jacobs at TymeBank, including work email, phone, and LinkedIn data when available.
What schools did Christopher Jacobs attend?
Christopher Jacobs holds University Of Western Cape from University Of Western Cape.
What skills is Christopher Jacobs known for?
Christopher Jacobs is listed with skills including Call Centers, Workforce Management, Management, Customer Experience, Contact Centers, Change Management, Customer Satisfaction, and Team Leadership.
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