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@convergys.com
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Christopher James is listed as Training Force at Nubank, a with 2936 employees, based in Colombia. AeroLeads shows a work email signal at convergys.com and a matched LinkedIn profile for Christopher James.
Christopher James previously worked as Xpert at Nubank and Virtual Trainer Force at Sutherland. Christopher James holds Sociología, Humanities/Humanistic Studies from Universidad Nacional Abierta Y A Distancia.
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AeroLeads found 1 current-domain work email signal for Christopher James. Compare company email patterns before reaching out.
(EN) Passionate about new challenges and product learning. Always committed to go beyond the expectations and with a high sense of responsibility. Experienced in customer service and recognized as a leader by fellow workers.(ES) Apasionado por los retos y el aprendizaje. Siempre comprometido con superar las expectativas y con un alto sentido de responsabilidad. Con gran experiencia en atención al cliente y reconocido como un líder por parte de mis colegas.
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A career timeline built from the work history available for this profile.
Colombia
Managing and training employees.Promoting the continuous improvement of the team through permanent training.Creation and updating of audiovisual material of processes of different areas of talent acquisitionPreparing internal documentation for new hires.
Bogotá, Distrito Capital, Colombia
Conduct Product Specific Training for New Hires.Facilitate training for chat and email channels covering technical troubleshooting and billing support.Develop training content in various formats.Provide Coaching and Feedback for Nesting phase to drive improvement in key quality and resolution metrics.Work closely with the management team to ensure delivery that is consistent with commitments and expectations of the client.Apply effective techniques and methods to create an environment in which learning can succeed
Bogotá D.C., Colombia
Providing customer service through email in regards to payments, general service questions, technical support and fraud scenarios.• Assisting lower tier advisors on how to handle customers’ interactions and matching responses with quality guidelines.• Coached new hired employees during their nesting period and helped them get used to product and processes.• Developed training material that helped manage specific payment scenarios in different markets.
Bogotá D.C., Colombia
• Receive incoming customer calls, identify and respond to customer concerns and complaints and expediently resolve issues.• Troubleshoot and analyze service interruptions and product malfunctions.• Recommend service and product enhancements to customer's experience with the company.
General Motors, Colmotores
Other employees you can reach at nubank.com. View company contacts for 2936 employees →
Leandro Araújo
Colleague at NubankSão Paulo, Brazil
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MP
Matheus Pereira
Colleague at NubankSão Paulo, Brazil
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JR
João R.
Colleague at NubankFlorianópolis, Santa Catarina, Brazil
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MO
Mariane Ohashi
Colleague at NubankSão Paulo, Brazil
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KA
Kelvin Alves
Colleague at NubankSão Paulo, Brazil
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GR
Gisele Rocha
Colleague at NubankSão Paulo, Brazil
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BK
Bruna Kuniyoshi
Colleague at NubankSão Paulo, Brazil
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BW
Beatriz Wainstein Silber
Colleague at NubankSão Paulo, Brazil
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MD
Mylena Delfino
Colleague at NubankGuarulhos, São Paulo, Brazil
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WT
Wesley Tiago Zapellini
Colleague at NubankSão Paulo, Brazil
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Quick answers generated from the profile data available on this page.
Christopher James works for Nubank.
Christopher James is listed as Training Force at Nubank.
AeroLeads has found 1 work email signal at @convergys.com for Christopher James at Nubank.
Christopher James is based in Colombia while working with Nubank.
Christopher James has worked for Nubank, Sutherland, Convergys, Sodexo S.A., and Spoleto.
Christopher James's colleagues at Nubank include Leandro Araújo, Matheus Pereira, João R., Mariane Ohashi, and Kelvin Alves.
You can use AeroLeads to view verified contact signals for Christopher James at Nubank, including work email, phone, and LinkedIn data when available.
Christopher James holds Sociología, Humanities/Humanistic Studies from Universidad Nacional Abierta Y A Distancia.
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