• Team-oriented therapy of autism spectrum disorder using Applied Behavior Analysis (ABA)• Organize the incorporation of family members into the therapy sessions to teach them how to assist clients with behavior challenges and changes in a structured and goal-driven service plan. • Manage and reinforce pro-social behaviors to teach clients self-sufficiency skills • Data analysis of session logs and graphically mapped behavior patterns. • Assist in writing quarterly reports for Case Manager and San Gabriel/Pomona Regional Center.• Collaborate with government and medical personnel, families, clients, care providers, and community members to formulate a unique and strategic therapy plan for clients• Empower my clients with the communicative and expressive tools they need to appropriately and effectively connect with others within their community, and most importantly, their family

- Enterprise Helpdesk (centralized point of contact for Los Angeles County Departments of Health Services, Public Health, Mental Health, LA Sheriff, Probation, and 3rd party vendors and clinics)- Troubleshoot network printers and clinical workstations- Virtual Desktop Infrastructure support and access. - Set up VMWare Horizon Client remote connection for health providers at home and in the field. - Deployment of new software upgrades to Windows based systems. - Troubleshoot Support for county-synched Android and Apple phones.- Provided support and escalation to over 150 office, medical and financial programs.- Administered active directory file access- Provisioned email address accounts and assisted in activation of county profiles. **From date of hire to employment end - Dashboard Personal metrics and stats: Ranked #1 in Tickets/Issues handled, #1 Tickets Closed, #1 Tickets closed at First-Point-of-Contact.

• Reported to Case Manager weekly to discuss progress, alterations, and status updates concerning clients’ individual service plan (ISP) goals• Served as mental/physical health advocate• Assisted adults with cognitive and physical disabilities in cooperation with San Gabriel Pomona Regional Center• Logged progress and observational reports of each client• Taught strategies to overcome mental and physical encumbrances in the areas of household maintenance, money management, personal hygiene, business transactions and public services.