Over 16 years’ experience in the Water industry. Working for over 5 years with Market Operator Services Ltd (MOSL) . MOSL are the market operator for the non-household water retail market in England, which opened in April 2017 enabling more than 1.2 million business customers to choose who supplies their retail water and wastewater services.Currently working as Strategic Metering programme lead. If you want to discuss Smart metering rollout in the NHH Market, please reach out to me.Skills include; Process improvements, performance analysis, adhering and understanding market service level agreements, contract negotiations, Procurement processes, Budget ownership, Team development, Market, Retailer & Stakeholder engagement, Project management, Offshore management and managing escalated issues.