Christopher Johnston Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Melbourne, Australia

As a Business Analyst / Scrum master in a high priority and large scale project I was responsible for key stakeholder management and engagement activities, facilitating workshops to elicit and validate business requirements and document as-is and to-be business processes. I incorporated documentation and user stories into backlog items where I managed the geographically dispersed development teams tasks and facilitated the agile/scrum ceremonies (planning/stand ups/reviews/retrospectives). The project focussed on externally facing web based products that integrated with an internal CRM system in order to increase online customer registrations and online enquiries. As a result the organisation is expected to reduce operational expenditure and deliver key business objectives. Key responsibilities• Building and managing stakeholder relationships• Application of software development life cycle methodologies• Eliciting, reviewing, defining and documenting business requirements• Facilitating workshops to elicit, validate and prioritize business requirements and user stories • Facilitating agile/scrum ceremonies acting as Scrum Master • Documenting and validating as-is and to-be business processes• Documenting comprehensive specification documentation• Design and development of user interfaces• Liaising with business and development teams • Development of test documentation• Coordinate business units for user acceptance testing efforts

Melbourne, Australia

As a Business Analyst I worked with multiple geographically dispersed teams responsible for delivering internally focussed web based applications and tools integrating with CRM and SharePoint systems. In addition I was part of a team responsible for implementing an enterprise wide system analysis and compliance evaluation which resulted in various recommendations for the organisation to reduce risk of potential non-compliance.Key responsibilities• Developing business cases and feasibility studies• Application of software development life cycle methodologies• Facilitating workshops to elicit, validate and prioritize business requirements • Documenting and validating as-is and to-be business processes• Documenting comprehensive specification documentation• Design and development of user interfaces• Development of test documentation• Comprehensive enterprise wide system analysis against compliance criteria

Melbourne, Australia

As a Business Analyst I worked as part of a project team responsible for document management business process analysis, implementing an enterprise wide document management system, migrating documents and records from legacy systems into SharePoint 2010 and placing the organisation in a position to decommission its legacy system resulting in cost savings. This role included ongoing user support and training activities. Key responsibilities• Business process analysis • Facilitating workshops to document as-is business processes• Documenting comprehensive specification documentation• Development of project estimations • Development of test documentation• Development of ad-hoc process to achieve project objectives• Coordinate business units for user acceptance testing efforts

Melbourne, Australia

As an IT cadet I worked primarily on business as usual and business process improvement tasks. This included contributing to stakeholder engagement, documentation and testing activities and working with teams responsible for delivering internal facing web based applications. Key responsibilities• Business process analysis • Documenting to-be and as-is business processes• Documenting functional specification documentation• Design of user interfaces • Development of user acceptance test documentation