Experienced Service Manager with a demonstrated history of working in the automotive industry. Skilled in Customer Service, Typing, Management, Problem Solving, and Skilled Multi-tasker. Strong support professional with a Associate's degree focused in Diesel Mechanics Technology/Technician from Southwest Texas Junior College. Strong process implementation and adherence, with the focus of growing service department profitability, efficiency and throughput in our ever evolving industry. I’m Elite Support focused, with a strong aptitude and desire for continuous improvement.