Information Technology Specialist
CurrentConduct and assist in business/systems analysis. Including activities such as:- Documenting business systems or processes by describing all relevant factors including work flow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; designing, developing, and administering database systems to support IT applications. - Gathering, organizing, and performing preliminary analysis of information about costs/benefits, advantages/disadvantages, and technical feasibility of designing and implementing proposed systems. - Participating in meetings and working with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.- Assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs; assisting with various design activities such as creating program specifications, work flow diagrams or structured charts, and logical data models; participating in the testing phase of application development such as assisting in the development of test plans, test conditions, and validation testing; developing, preparing, and assisting with documentation preparation for the system, including run books for computer operations staff, procedural manuals and online help instructions for users, and technical documentation manuals for IT staff.-Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, or maintaining and assisting in developing and planning networked or telecommunications systems; assisting in the development of enterprise information security procedures and protocols; and providing and administering training in hardware and software technologies.