Christopher K. Email & Phone Number

Northfield, Ma, Us

South Deerfield, Massachusetts, United States

Portsmouth, New Hampshire, United States

Member of the Development Team within the Solution Design group in the IT dept. Assist in design, development, implementation, and initial support of assigned projects. Focus primarily on Solution Architecture/Design, PowerShell scripting, .NET application development, Windows Server management. Create documentation and tools in support of IT solutions, and assist in maintenance of code repository.Additionally, provide admin support for integrated systems including DocuSign, Twilio, intranet (Interact), Jenkins, Atlassian Suite (Jira, Bitbucket, Confluence).

Manchester, New Hampshire, United States

Managed web hosting infrastructure including AWS EC2 servers running IIS and MSSQL Server, Azure App Services, and WPEngine sites. Managed DNS, domain registration, SSL certificates, SMTP service for various clients. Assisted with code deployments and site launches. Also supported internal SharePoint and Office365 environment, MS Azure, desktop support escalations, office networking.Implemented Duo MFA. Assisted with internal training and onboarding new IT staff.

Boston, Ma

Support and maintain central University IT services and systems including Asset Management (Quest KACE, Jamf, Intune), VMWare Horizon, Secure Data Management (Spirion), Group Policy and Active Directory, C# development, advanced software repairs, hard drive recovery, and data backup services. Assist Desktop Services team and other IT staff with various issues and questions. Create scripts and reports as requested, mainly using MS PowerShell and MySQL.

Boston, Ma

Provide technical support for Boston University community members. Deploy university owned assets including laptops, desktop, and printers (both Mac and PC). Manage Active Directory objects and certain shared resources for assigned schools/departments. Install and support requested software (Windows OS, Mac OSX, MS Office, Crashplan, Adobe Products, etc.). Provide guidance for technology purchases for assigned schools/departments.Member of the Active Directory/Group Policy service team. Address more advanced issues pertaining to Group Policy Objects and Preferences. Perform testing of new policies and assist with large scale projects that involve Group Policy.Additional projects/duties as required.

Madison, Wi

Support the deployment and performance of Epic's software on Windows servers for assigned customers. Troubleshoot application deployment, Windows Server, Citrix XenApp/XenDesktop, VMware Horizon View, 3rd-party device integration, and specific Epic software issues. Coordinate with other members on Epic team to solve problems for customers. Write and update technical documentation (internal and customer facing).Areas of focus include login strategy, 3rd party speech recognition, new hire training, and internal documentation improvement.

Waltham, Ma

Provide in-person, email, and telephone support to all undergraduates, faculty, staff, and graduate students. Troubleshoot supported networks and machines (general connectivity and file server access, virus removal), operating systems (Mac OSX, Windows, Ubuntu Linux), applications (Google Apps, Microsoft Office, browsers, etc.), and proprietary University systems.

Chatham, Ny

Built and installed theatrical sets for seven shows: The Fantasticks, 9 to 5, La Cage aux Folles, Singin’ in the Rain, Les Miserables, Best Little Whorehouse in Texas, Gypsy. Leader of carpentry team consisting of 3 people. Interpreted draftings from designers, assigned jobs to carpenter and intern, managed shop supplies, performed general handy-work around the theater.

Meredith, Nh

Built and installed theatrical sets for five shows: Nunsensations, All Shook Up, Annie, Singin’ in the Rain, and A Chorus Line. Member of the carpentry team consisting of 2-7 people. Promoted to master carpenter during production of Singin’ in the Rain; planned build for final shows, interpreted draftings from designers, assigned jobs to other carpenters, managed shop supplies, attended production staff meetings.

Bedfod, Ma

Wrote a timesheet consolidation program in Visual Basic; assisted with product testing, general office support and cleaned and organized server room. Member of team responsible for the organization and running of an Engineering conference including food preparation and service.

Manchester, Nh

Member of the project team during the implementation of GE Centricity Practice Management application. Assembled training materials, assisted with system upgrade, supported training, provided on-site support during implementation, tested training materials and system configuration.

Bachelor Of Arts (Ba), Mathematics

Activities and Societies: Boris' Kitchen (Treasurer and President)Mathematics Major and Philosophy Minor

High School Diploma