Christopher Atkinson Email & Phone Number

Little Rock, Arkansas, United States

Little Rock, Arkansas, United States

Job Description-Coordinate network maintenance with civilian and Department of Defense (DoD) agencies to minimize impact on the business operations-Serve as logistical manager for the work center, in charge of maintaining inventory of more than 400 network devices amounting to $900K-Perform conversion of business requirements into technical.

Job Responsibilities -Maintained OSPF configurations on 7 different network devices spanning over 2,000 IP addresses-Developed and maintained network diagrams and ensured documentation for all network changes-Installed/configured network monitoring solution to ensure prompt troubleshooting of network problems, provided 24/7 real-time monitoring-Recommend.

Job responsibilities:-Configure, install, and maintain the Little Rock AFB infrastructure via Cisco switches, routers, servers, and wireless access points. -Maintain patch cables and fiber uplinks between the user equipment and servers.-Manage the ticketing system, ensuring tickets are completed in a timely manner.-Offered hands-on and help desk support to.

Little Rock, Arkansas, United States

Job Description/ Responsibilities-Analyze source data tables and identify problems and issues with respect to the conversion from a client’s former software company-Write PL-SQL queries or MS Access queries to manipulate data-Perform data conversion pre-testing and output verification for all data conversion imports-Identify, analyze, and interpret trends.

Sherwood, AR

• JOB DESCRIPTION This position is directly responsible for handling technical calls from club owners and or club personnel regarding hardware and software issues.ESSENTIAL DUTIES AND RESPONSIBILITIES
• Create CRM cases for clients computer/software and hardware issues
• Troubleshoot client software and other computer problems utilizing remote access tools (LogMeIn)
• Document technical troubleshooting steps and problem resolution
• Resolve technical issues related to club… Show more JOB DESCRIPTION This position is directly responsible for handling technical calls from club owners and or club personnel regarding hardware and software.
• Resolve technical issues related to club software and hardware in a timely manner

Conway, Arkansas

• First Line Agent supporting notebooks and desktop computers
• Provided excellent customer technical support focusing on total problem resolution, and first call resolution
• Utilized LogMeIn Rescue to remote into customer computer's to troubleshoot and educate the customers about their product and issue they are experiencing
• Record extensive case notes and customer information in HP's Data management system.
• Assisted other First Line Agents with process, technical and HP… Show more
• Assisted other First Line Agents with process, technical and HP policy questions. Show less

Conway Arkansas

• Support customers in making product decisions
• Quickly and effectively solved customer challenges
• Implement corporate procedures with store layouts
• Maintain and organize retail merchandise including special customer orders

Conway, Arkansas

• Maintained supply of office equipment
• Troubleshoot and operated copy,fax, and postage machine
• Deposited company's transactions daily
• Organized and delivered corporate mail
• Assisted with filing service reports.

Bachelor Of Science - Bs, Network Operations And Security

Associate Of Science - As, Information Technology

Network And System Administration/Administrator

Education record