Bookseller/Events Coordinator
London, United Kingdom
My job involved:- Planning, organising and hosting events, both as the sole manager of events and within a team- Opening, closing and running the shop as the Active Manager- Working under pressure with a dedicated bookselling team, involving delegation, quick adaptability to difficult situations and efficiently following orders - Developing expert knowledge about books and using it to support exceptional customer serviceMy most notable achievements:- Three well attended, profitable events were organised and hosted by me without a team and with minimal training. This involved correspondence with publishers, social media and in-store promotion and, on one occasion, chairing the talk.- In my Bookselling role I built excellent relations with my team as well as with customers, many of which are regulars and who request my personal expertise and service. - I was given the role of Active Manager in less than a year due to my excellent organisation, ability to learn quickly, ability to delegate and my stellar customer service.