Christopher Kay Email & Phone Number

London, Gb

Paris, France

• Implemented major cross team automations and integrations, building a connected ecosystem for IT, HR, Finance, Operations and Customer Service scopes leveraging the Workato iPaaS• Led and empowered a No/Low Code developer team, aiming at reducing manual work, time to market and data duplication, as well as enhancing data consistency• Promoted the impactful adoption of AI to increase employees productivity, as a member of the GenAI GuildNotable achievements:• Delay SMS automation based on bus live location, >1.3M SMS sent, +9 points on customer NPS• Bus operations daily automation for ferry operators, saving €80K yearly to the company• User access permissions provisioning algorithm revamping, avoiding ≈147 IT support requests yearly• Finance tech ecosystem connected to the Workday ERP, saving 10 days monthly to accounting teamsNo Code/Low Code Development Skills:• Build and optimise advanced algorithms with No/Low Code SaaS platforms: - Workato (certified), Gartner’s 2024 iPaaS leader for six years in a row - AppSheet (certified), Google’s no code mobile and desktop app development platform - Postman: connect, request and test REST JSON APIs• Leverage HTML5/CSS3/XML/PHP/JS/Ruby/C/SQL skills to build robust and scalable workflows• Handle observability platforms (Datadog, PagerDuty, Aircall, Grafana)Project Management Skills:• Collect, challenge and formalise business requirements (UML)• Write and size specifications, taking into account IT Security best practices and GDPR requirements• Build the backlog, define the roadmap according to company priorities and lead the development effort• Implement the Scrum agile methodology (sprints, review and retrospective, daily scrum meeting)• Specify and run test scenarios• Handle project management tools (Jira, Confluence, Trello) and office software (Google Workspace, Slack)• Define the Target Operating Model in terms of governance and maintenance

Paris, France

• Orchestrated front/back-end deliveries• Implemented seat, luggage and travel insurance options to boost revenues• Coordinated technical migrations (DNS, PSP as part of the PSD2 European directive)• Integrated Online Travel Agency partners’ API (Omio, Trainline, SNCF Connect, etc.) to increase revenues• Managed the product rebranding from Ouibus to BlaBlaCar Bus

Paris, France

International project management contributing to the digital transformation of the financial sector, including:• A Robo-Advisor, an algorithm-driven solution suggesting the most suitable portfolio composition based on a survey about your financial situation and future goals• An analysis tool for financial engineers

Paris, France

Web development and RPA testing for Gaumont Pathé, cinema chain market leader in France:• Defined user stories and detailed functional specifications, designed mockups• Developed web pages using HTML5 / CSS3 / XML / DTD / XSLT / PHP / JS / SQL• Built a test plan and automated tests

Master'S Degree, Computing And Information Systems, Major In Software Project Management

Activities and Societies: Swimming, music, photography1. Preparatory class (2 years) 2. Master’s Degree in Computing and Information.

Master'S Degree, Digital Project Management Course

A-Levels (Baccalauréat), Science, Highest Honours

Activities and Societies: SwimmingEnglish European section