Christopher Kelland Email & Phone Number

London

Professional Services Client Mar 2019 to date CFO for all 3 Contracts, managing 2 resourcesClient Commercial Meetings, Pricing, Change Notes Support to Delivery TeamExceedingly efficient reporting designed to enable others in their decision makingMany recognition awardsNPS Score of 10 from the Client acknowledged by the IBM, Managing Partner for UK & IrelandTravel and Transport Cluster Feb 2022 to date SME for all 7 ContractsPrevious roles as the Commercial LeadIndustrial Client: Nov 2018 to Mar 2022National Financial Services Client: Jan 2018 to Oct 2018National Communications Client: Dec 2016 – Dec 2017Global Industrial Client: Apr 2014 – to Dec 2016Collecting a years’ worth of unpaid debtsDevised a process to handle large volumes of data for automated invoicing. Responsible for $10m revenue per quarter, capable of issuing up to 100 T&M invoices per month.Successfully offshored an entire Program of WorkTook control to substantially reduce non-billable costsNational Energy Client: Jun 2013 – Mar 2014Global Distribution Client: Jan 2013 – May 2013Public Sector Client: Mar 2012 - Jan 2013Testing new Expense System for worldwide use

Rollout of Workflow for Supplier invoices and Goods Receipting training to over 100 usersAssisting with the build of a new clients from an existing clientMaintenance of workflow approval of invoices Automation of various NHS Reports in ExcelMinimising the volume of invoices receivedAutomated emailing of budget holder reports with drill downEfficient processing of payroll feedersUser access maintenanceMonth end routinesSystem alerts to signal possible operational issuesA dedicated email box to log user issues with responses by me by phonecall, by off-site visits or use of Agresso technical support.Modules currently supported include AP, AR, GL, Workflow, User access. Experience of Procurement, Budgeting, Report Scheduling and Intell Agent and Sales Order Processing on Agresso 5.5.3.Excellent Excel skills, Pivot Tables, Excelerator, Advances Browsers, Agresso ConferencesFinance expert on NHS Electronic Staff RecordsCompletion of various NHS returns

The role encompassed management accounting for the HIS and payroll departments for £10m of expenditure continued Agresso System Support and input of all feeders. Other achievements were:Managing financially the HIS’s expansion into Barnet PCTCompletion of Workforce FIMS returns and other payroll returnsCompletion of the first Agreement of Balances exercise for EPCT in Sep and Dec 2008Providing Agresso Support to the Interim Financial Controller and Auditors for the annual accountsNew client build and redesigning finance processes to separate the PCT into its 2 business segmentsFinance Staff Development lead and completion of all associated returns to NHS LondonAd hoc reporting, e.g. Better Payment Practice Code for 09/10, agency fraud work for the Auditors.

This role covered the management of 20 staff in Accounts Payable, Accounts Receivable, Treasury and Systems for 3 clients EPCT, HTPCT and BEHMHT. I was the driving force to improve all operational business processes, via the implementation of a new Finance System Agresso 5.4. This required an understanding of all business processes in all 3 Trusts, considerable data cleansing, interfaces, standardised documents, training notes and training courses. It took a year to build. We successfully went live on 1/4/2005.Teams required relocating, restructuring, and processes to be standardised and automated. Performance monitoring processes were set up, including Key Performance Indicators.I was also the Management Accountant for the shared Health Informatics Service with 80 staff and 3 clients. I devised powerful Excel models to generate regular month end management accounts incorporating activity based costing and automated forecasting and ensured the HIS covered all its costs each year.I carried out an in depth comparison between the Agresso system and the DOH’s preferred finance system SBS for the benefit of a local PCT DOF; the PCT had to replace their old system and chose to invest substantially in the Agresso system.I devised a new payroll financial interface from the PCTs new ESR system into Agresso.I switched all Trusts over from BACS to the BACSTEL-IP platform used by the Bank of England.I have been the Finance Staff Development Lead for the PCT. I have given talks on Agresso to other Shared Services in Bedfordshire and in Hertfordshire and additionally given presentations on NHS Finance to North London schools.

I managed 3 members of staff and produced monthly reports to the Board and to budget holders for 100 cost centres. I protected the Trust from losing one of its key services and instead provided a case for increased investment income. I compiled the Trusts cost pressure schedule for 2002/03. I trained and set up the new Islington PCT provider team. I also completed the Trust’s Reference Costs return in less than a month.

In the absence of any commissioning staff for the newly created Haringey Primary Care Trust, I kept the commissioning segment functioning ensuring Suppliers continued to be paid.

As the Primary Care Groups Finance Manager I managed all financial matters: Board Reports, attendance at public meetings, liaison with GP's, service change financial modelling, risk assessments.Finally I set the budgets for Enfield and Haringey PCT from the precursor PCG’s. I covered for another Fiinance Manager at year end and closed the Tottenham PCG books.

I set the management budget of ESPCG, chose premises and produce a Primary Care Investment Plan.

GP fundholding budget setting, monitoring, forecasting and training to GP’s and Practice Managers, covering £32m worth of funds. Implementing procedures to minimise the risks of funds overspending, and facilitate swift closure of the funds. I managed one member of staff.

Financial support for £80m of contracts with non-Acute Hospitals, Local Authorities and Voluntary Organisations. Setting up and delegating a budget for managing £3m of Medium Secure clients.Managed the £6m learning difficulties care group budget with budget holders, and transferring responsibility to the Local Authorites

Financial support for £80m of contracts with non-Acute Hospitals, Local Authorities and Voluntary Organisations. Setting up and delegating a budget for managing £3m of Medium Secure clients.Managed the £6m learning difficulties care group budget with budget holders and transferred commissioning responsibility to the Local AuthoritiesI also secured £9m of funding for the Health Authority for Old Long Stay clients

This covered payroll, pensions, debt collection, cash flow forecasting, and the computerised accounting system of OC&C.I facilitated the sale the business to Coopers & Lybrand and wound up the old OC&C Ltd company. The pressure was intense.