Christopher Keough Email & Phone Number

Buffalo, NY, US

3850 Rensch Road, Amherst, NY 12228

• Manage the day-to-day activities of the Libraries Annex, a remote storage facility containing 1.3 million items.
• Supervise, train, and schedule the employees of the Annex which include one professional staff member, two laborers and a large crew of student assistants.
• Assist staff with daily activities as needed including the responsibility of adequate and appropriate staffing of the reading room service desk during office hours.
• Preside over the processing of materials transferred to the Libraries Annex, including entering records into the inventory control system and shelving items in the storage module. This includes training and monitoring.
• Oversee the Libraries Annex Interlibrary Loan and Document Delivery operation which entails scanning over 12,000 articles a year and loaning over 2,100 items a year from the Annex inventory.
• Serve the University at Buffalo and community patrons with the use of Libraries Annex materials via phone, email, and in-person.

234 Lockwood Library Buffalo NY 14260

• Facilitated the workflow of the Interlibrary Loan department of all four Arts and Sciences Libraries and the Health Sciences Library processing over 25,000 requests yearly and increasing the internal turnaround time of.
• Ongoing hiring, training, and supervision of 8-10 Student Assistants to process articles, books, and media to the University at Buffalo community
• Implemented a paperless article delivery system resulting in over a hundred articles a week not being printed saving the libraries significant money on labor, paper, and ink supplies
• Coordinated the provision of reciprocal and fee-based library services from the University at Buffalo’s libraries to the non-university community via OCLC’s ILLiad software and other methods including RAPID ILL and.
• Monitored the circulation and status of all items lent out from the department via ALEPH, the University’s Integrated Library System

3850 Rensch Road

• Coordinated the transfer and accession of materials from six libraries on two campuses to the Libraries Annex resulting in over 650,000 items being transferred in 2.5 years
• Utilized LAS (Library Archival System) software to manage the inventory of the Library
• Assisted in the hiring, supervising, and training of all staff assistants
• Serviced the University and Western New York communities by providing onsite use of materials
• Provided instruction to students, faculty and staff on the topics of accessing and utilizing the catalog, database searching, ILLiad accounts, and bibliographic instruction
• Processed electronic document delivery requests to both the University community and other locations worldwide using ILLiad software

2000 Walden Galleria Drive D-213

Master Of Library & Information Science (Mlis), Academic Libraries & Information Science

Bachelor Of Arts (B.A.) History, American, European & East Asian History