Christopher Lacroix Email & Phone Number

Franklin, MA, US

• Sole coordinator collaborating with recruiters, interview teams, and department heads to schedule phone screens and onsite interviews at properties across the country, resulting in growing the company from 220-300+.
• Main point of contact for both internal and external recruiting inquiries, providing answers in a courteous and timely manner.
• Tracks data (hiring statistics, department expenses, project timelines) and presents data to department on a weekly and quarterly basis.
• Manages and proposes projects related to applicant tracking systems, process improvements, data management, and new graduate recruiting programs.
• Manages and coordinates company presence across LinkedIn, Indeed, Handshake, and various independent job boards.
• Manages and processes confidential data related to salary information and employee status.

• Collaborated with recruiters and department heads to schedule phone screens and onsite interviews.
• Booked travel arrangements and interview details for candidates.
• Led a project handling internal mobility job postings, sending bi-weekly emails to 15,000+ employees and updating internal company blog posts.
• Became the lead scheduler on the executive recruiting team, regularly communicating with executive level candidates.
• Transitioned regularly between recruiting teams to provide coverage when necessary.
• Interviewed, trained, and served as a mentor for new team members.

Boston, Massachusetts

• Manage a book of business ranging from 800-1000 business accounts based on lead flow.
• Engage customers through a high level of phone and email outreach.
• Inform customers on features and benefits of Wayfair Professional program.
• Identify and analyze needs of businesses to determine immediate and long-term potential.
• Source items on website for customers in an efficient and timely manner.
• Present findings to customer through phone conversations and Screenmeet technology in a simple and easy to understand manner.

Providence, Rhode Island

• Lead person that created and developed campaign to promote Naloxone on bus station advertisements in greater Providence area
• Wrote and created various press releases to be distributed in various publications specializing in the insurance industry
• Managed several different clients social media accounts
• Surveyed advertising rates and researched potential clients for outreach

Greater Boston Area

• Provided exceptional customer service through personalized product guidance, resolving issues, and following up on purchases
• Handled customers transactions by taking cash or using POS system for purchases
• Performed daily department tasks including stocking, creating merchandise displays, and processing transactions

Wrentham

• Established or identify prices of merchandise, services, and charge customers using cash registers.
• Answered customers' questions, and provided superior customer service
• Calculated total payments received during a time period, and reconcile this with total sales
• Assisted with duties in other areas of the store, carrying out customers' items, and organizing shelves and displays
• Lead cashier during holiday season

Walpole, MA

• Managed and operated the “Water Testing” program
• Answered customers questions, and restocked merchandise as needed