Christopher Lambert Email & Phone Number

Massachusetts, United States

Ma South Shore, Cape And Islands

Dominating multi-unit, multi-metric sales, operations, staffing, and training goals. Facilitating the connection between the wireless and wireline industries by leading the East Coast Verizon Fios sales team at Gowireless.

Responsible for all B2B interactions and account management working closely with business owners. Driving business account sales through lead generation, networking, cold calling and face to face promotion. Focus on profit per handset, attachment rates, and survey ratings while assisting all customers.

Proactively greet and prospect customers throughout the floor, focusing on selling wireless products and services to new and existing customers. Met and exceeded sales goals consistently weekly and monthly. Built a book of business through in-store customer engagement, referrals and outbound calls. Organized and maintained accurate records and customer contracts, while protecting sensitive personal information. Determined and demonstrated understanding of customer’s needs providing an inviting buying environment by maintaining a professional attitude and building positive rapport using various sales psychology techniques. Trained and partnered with tech, copy center, and office associates, providing product knowledge and lead generation tools with incentives to grow my customer base.

Consistently exceeded sales goals by enthusiastically assisting customers. Identified and recommended product solutions to customers in a friendly, confident and knowledgeable manner. Administered store operation standards through inventory control, stocking of merchandise and demonstrations of merchandise. Designed and maintained new merchandising plans in addition to implementing corporate planograms.