Tenancy Sustainment Manager South Region
CurrentI currently monitor and manage a team of Tenancy Sustainment officers, ensuring the business overall objectives and priorities off delivering customer led services and optimising financial capacity are contributed to. This is carried out by inputting into the Income Services Improvement Group, Welfare reform changes and using methods to assess and evaluate performance of the overall tenancy sustainment team resulting at the end of 2015 in a £3.7 million joint working contribution towards the group priorities and a 700% return on investment.