Customer Support Specialist
Current
Oct 2016 - Present
AeroLeads people directory · profile
Christopher Lanier Email & Phone Number
Information Tech.
at
Carnegie Learning
1 work email found
@carnegielearning.com
1 phone found area 203
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Tech.
Location
St Paul, Minnesota, United States
Company size
Who is Christopher Lanier? Overview
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Quick answer
Christopher Lanier is listed as Information Tech. at Carnegie Learning, a company with 248 employees, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at carnegielearning.com, phone signal with area code 203, and a matched LinkedIn profile for Christopher Lanier.
Christopher Lanier previously worked as Customer Support Specialist at Carnegie Learning and Application Support Technician at Florida Virtual School. Christopher Lanier holds Associates Degree, Computer Networking.Information Tech from Hi Tech Institute.
Company email context
Email format at Carnegie Learning
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{first_initial}{last}@carnegielearning.com
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AeroLeads found 1 current-domain work email signal for Christopher Lanier. Compare company email patterns before reaching out.
Profile bio
About Christopher Lanier
Software: TCP/IP, NFS, Windows 3.1, Windows 95/98/2000/XP/NT/Vista/7, Ethernet, MS Office 2000/2003, Linux, Active Directory, Cisco VPN Support, Netscape, Firewall-l, Java, Dos, and Pentium, MS Outlook (2000/XP/2003/2007), Ghost, Imaging Hardware:HP Workstations, Dell workstations, IBM PCs and Compatibles, I/O devices, Local and Network Printers, network hubs, network probes, and Cisco routers. General Skills: Customer Service, Sales, Telecommunication Support, Database Systems, Software Engineering, Computer Networks, Technical Support, Wireless Support and Typing: 45 wpm
Listed skills include Troubleshooting, Active Directory, Technical Support, Networking, and 11 others.
Current workplace
Christopher Lanier's current company
Company context helps verify the profile and gives searchers a useful next step.
Carnegie Learning
11 roles
Christopher Lanier work experience
A career timeline built from the work history available for this profile.
Application Support Technician
- Provided setup and configuration of applications
- Provide tier 2 support for business applications within the enterprise
- Developed enhancing approaches for approaches for software support services
- Developed and managed effective working relationships with other departments, groups, and personnel with whom work must be coordinated or interfaced
- Analyzed programs and take action to correct deficiencies
- Prove a minimum weekly status report updates for current projects
Oct 2012 - Jan 2013
Technical Support Representative
- Assist technicians in troubleshooting Connectivity for Broadband (DSL or Cable) Connections on CISCO CMTS and Corcess Adsl.
- Troubleshoot various Operating Systems for optimal internet and network connectivity
- Troubleshoot and provision PACE Standard HD Receiver, DVR and DTA Converrter CATV boxes.
- Manage and troubleshoot configured VoIP services on Metaswitch Soft Switch
- Assist in creating and setting up emails for use through web or email application.
- Create reports for technical support and customer service trouble tickets through SQL Database
Jan 2011 - Oct 2012
Customer Service Rep
Ezyield, A Travelclick Company
- Assist clients with questions on ezyield software and functionality
- Provided up to the minute analysis on failed submissions via email and phone
- Emailed hotel clients on web site outages that my hinder booking
Apr 2009 - Sep 2010
Customer Technical Support Representative/ Help Desk
Provided network support via Active Directory, VPN, and Cisco Lifeline tools * Provided MS Office 2003 and 2007 support via help desk * Troubleshoot and update MS Outlook and assist with installing MS Outlook * Assisted users with first level pc hardware and peripherals support * Break fix over the phone Support
Aug 2008 - Dec 2008
Customer Support Air Traffic Control Field Service Representative, Tech 2
Adacel Systems Inc
Created Air Traffic Control training scenarios * Provided timely response to customer operational use requirements * Provided input on system enhancements * Troubleshoot and update MS Outlook * Held responsibility for testing new data bases, models and scenarios * Resolved application problems * Supported simulator installations and troubleshot problems *.
Apr 2008 - Aug 2008
Customer Technical Support Representative, Tech 1
Troubleshot and resolved customer problems, such as identifying user errors, unit issues, and network related problems * Troubleshoot and update MS Outlook and assist with installation * Identified and resolved critical customer service affecting problems by performing liaison activities between Engineering, Operations, Sales, Marketing, Customer Care and.
May 2006 - Mar 2008
Customer Technical Support Representative
Cendant Timeshare Group
Provided network support via Active Directory, VPN, and Cisco Lifeline * Provided MS Office 2003 support via help desk * Troubleshoot and update MS Outlook and assist with installation * Assisted users with first level pc hardware and peripherals support * Break fix over the phone Support
Jun 2005 - Apr 2006
Customer Service Associate
Provided health care benefit information to clients for Hewitt Associates and affiliates
Sep 2004 - May 2005
Customer Care/Sales Support/Technical Support
Connextions Net Inc
Assisted in troubleshooting techniques * Supported customers with online sales purchases and questions
Jun 2003 - Sep 2004
Customer Service Rep/Sales Consultant/Technical Support
Convergys
Helped organize customer accounts through billing systems * Marketed wireless service to customers nationwide through outstanding sales procedures * Helped customers troubleshoot and solve problems by utilizing different solutions available with software and hardware
Jan 2002 - Jun 2003
Team & coworkers
Colleagues at Carnegie Learning
Other employees you can reach at carnegielearning.com. View company contacts for 248 employees →
LP
Leeann Pido
Colleague at Carnegie Learning
Greater Pittsburgh Region, United States
View →
MS
Michelle Scherrah
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
CM
Chatara Meyer
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
CM
Cheryl Monson
Colleague at Carnegie Learning
Greater Minneapolis-St. Paul Area, United States
View →
JF
Joshua Fisher
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
MB
Mandy Burress
Colleague at Carnegie Learning
Danville, Illinois, United States, United States
View →
DC
Dannelle Coatney-Reichert, M.Ed.
Colleague at Carnegie Learning
Pasadena, Texas, United States, United States
View →
EW
Emily Weedman
Colleague at Carnegie Learning
Louisville, Kentucky, United States, United States
View →
CD
Charmell Davis, M.Ed
Colleague at Carnegie Learning
Boiling Springs, South Carolina, United States, United States
View →
BB
Blake Bieritz
Colleague at Carnegie Learning
Fort Collins, Colorado, United States, United States
View →
Leeann Pido
Colleague at Carnegie Learning
Greater Pittsburgh Region, United States
View →
MS
Michelle Scherrah
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
CM
Chatara Meyer
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
CM
Cheryl Monson
Colleague at Carnegie Learning
Greater Minneapolis-St. Paul Area, United States
View →
JF
Joshua Fisher
Colleague at Carnegie Learning
Pittsburgh, Pennsylvania, United States, United States
View →
MB
Mandy Burress
Colleague at Carnegie Learning
Danville, Illinois, United States, United States
View →
DC
Dannelle Coatney-Reichert, M.Ed.
Colleague at Carnegie Learning
Pasadena, Texas, United States, United States
View →
EW
Emily Weedman
Colleague at Carnegie Learning
Louisville, Kentucky, United States, United States
View →
CD
Charmell Davis, M.Ed
Colleague at Carnegie Learning
Boiling Springs, South Carolina, United States, United States
View →
BB
Blake Bieritz
Colleague at Carnegie Learning
Fort Collins, Colorado, United States, United States
View →
2 education records
Christopher Lanier education
Associates Degree, Computer Networking.Information Tech
Hi Tech Institute
Associates Of Science, Computer Network Information Technology
High Technology Institute
FAQ
Frequently asked questions about Christopher Lanier
Quick answers generated from the profile data available on this page.
What company does Christopher Lanier work for?
Christopher Lanier works for Carnegie Learning.
What is Christopher Lanier's role at Carnegie Learning?
Christopher Lanier is listed as Information Tech. at Carnegie Learning.
What is Christopher Lanier's email address?
AeroLeads has found 1 work email signal at @carnegielearning.com for Christopher Lanier at Carnegie Learning.
What is Christopher Lanier's phone number?
AeroLeads has found 1 phone signal(s) with area code 203 for Christopher Lanier at Carnegie Learning.
Where is Christopher Lanier based?
Christopher Lanier is based in St Paul, Minnesota, United States while working with Carnegie Learning.
What companies has Christopher Lanier worked for?
Christopher Lanier has worked for Carnegie Learning, Florida Virtual School, Summit Broadband, Ezyield, A Travelclick Company, and Sungard.
Who are Christopher Lanier's colleagues at Carnegie Learning?
Christopher Lanier's colleagues at Carnegie Learning include Leeann Pido, Michelle Scherrah, Chatara Meyer, Cheryl Monson, and Joshua Fisher.
How can I contact Christopher Lanier?
You can use AeroLeads to view verified contact signals for Christopher Lanier at Carnegie Learning, including work email, phone, and LinkedIn data when available.
What schools did Christopher Lanier attend?
Christopher Lanier holds Associates Degree, Computer Networking.Information Tech from Hi Tech Institute.
What skills is Christopher Lanier known for?
Christopher Lanier is listed with skills including Troubleshooting, Active Directory, Technical Support, Networking, Vpn, Network Administration, Computer Hardware, and Cisco Technologies.
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