Christopher Lanza Email & Phone Number

In my current role, I cold call to clients for providing direction toward a solution to acquire medical records with HIPAA regulations. As a part of my duty, I persuade clients to utilize diverse methods of delivery to company's secure site. It is worth mentioning that I expedite delivery of medical records by educating clients about HIPPA compliance. I also maintain effective communication with customers, key stakeholders, diverse teams, and management. I manage over 100 doctors' offices for business development.Below are some shots of my key achievements:• Fostered and maintained productive relationships with clients to generate business and increase sales.• Developed accurate records of sensitive patient information while maintaining confidentiality.• Evaluated estimated delivery time with an over 90% completion rate.• Maintained a 95% follow-up rate with all clients by implementing best practices.

In this Internship, I contributed to developing best practices as well as devising robust strategies to tackle common healthcare monetary drain, by attending seminars and workshops. I have organized meetings to assess complex problems and provide effective solutions.My Success highlights are:• Maximized procedural efficiency through process optimization.• Implemented performance metrics to discover complex issues for quick resolution.• Improved projects outcome by partnering with cross-functional leaders on effective process implementation.

I stocked products and maintained product displays according to merchandising standards aimed at maximizing sales. I have optimized productivity through execution of established SOPs, including storage, product handling, and rotation.My key achievements:• Improved customer retention rate by delivering best-in-class service.• Increased business sales up to 15% by displaying products that caught public attention for shopping.

Bachelor'S Degree, Business Administration And Management, General

Associate Of Science - As, Chemical Technology/Technician