Christopher Leblanc Email & Phone Number

• Monitored all full cycle recruiting for fleet and plant departments (averaging 8-15 hires per weekas well as 30-50 screening calls).
• Followed the STAR method (SHRM recommended) interview process to facilitate all interviewssupported by call/role scripts, feedback forms, and follow up email templates (self-created).
• Trained as a UKG and Paylocity practitioner to utilize them as the primary HRIS systems while alsobeing responsible for all file keeping & updates on candidate profiles.
• Utilized internal careers page, Indeed, and LinkedIn as primary sourcing platforms while beingresponsible for creating job descriptions/postings, resume screenings, and communicationsbetween candidates.
• Required to effectively communicate with all fleet/plant hiring managers across 7 states tocoordinate in-person interviews while being in a remote role.

United States

• Promoted to corporate level employee within 1 year of being with the company.
• Managed the HR phoneline, shared email inbox, and the confidential employee files for upcoming audits.
• Scheduled and led meetings regarding workflow productivity for the HR dept.
• Implemented a general dashboard for usage by the HR dept. decreasing the previous number of systems required for the entirety of our workflows from 10 to 4.
• Responsible for the onboarding of all incoming new hires, insuring all legal information is acquired and in their respective locations.
• Led training sessions for new HR hires informing them of proper protocol, workflow procedures, and most common issues that occur within their respective position.

• Assisted in staff meeting presentations to better inform other departments of the details of internal processes.
• Responsible for data tracking and direct applicant outreach for multiple outbound campaigns to increase the Virginia Mortgage Relief Program’s (VMRP) overall reach.
• Utilized Microsoft Teams, Outlook, and Smartsheets to communicate/escalate important applicant info to the necessary departments.
• Trusted to receive and upload PII from applicants to advance application progress.
• Top performing call rep within the VMRP being able to express empathy during a time of hardship for our applicants such as impending foreclosure situations,family deaths, and financial hardship.