Monitored all full cycle recruiting for fleet and plant departments (averaging 8-15 hires per weekas well as 30-50 screening calls).• Followed the STAR method (SHRM recommended) interview process to facilitate all interviewssupported by call/role scripts, feedback forms, and follow up email templates (self-created).• Trained as a UKG and Paylocity practitioner to utilize them as the primary HRIS systems while alsobeing responsible for all file keeping & updates on candidate profiles.• Utilized internal careers page, Indeed, and LinkedIn as primary sourcing platforms while beingresponsible for creating job descriptions/postings, resume screenings, and communicationsbetween candidates.• Required to effectively communicate with all fleet/plant hiring managers across 7 states tocoordinate in-person interviews while being in a remote role.

Promoted to corporate level employee within 1 year of being with the company.• Managed the HR phoneline, shared email inbox, and the confidential employee files for upcoming audits.• Scheduled and led meetings regarding workflow productivity for the HR dept.• Implemented a general dashboard for usage by the HR dept. decreasing the previous number of systems required for the entirety of our workflows from 10 to 4.• Responsible for the onboarding of all incoming new hires, insuring all legal information is acquired and in their respective locations.• Led training sessions for new HR hires informing them of proper protocol, workflow procedures, and most common issues that occur within their respective position.• Responsible for a multi-year file maintenance up to date task for a 1,200 plus employee company.

Assisted in staff meeting presentations to better inform other departments of the details of internal processes.• Responsible for data tracking and direct applicant outreach for multiple outbound campaigns to increase the Virginia Mortgage Relief Program’s (VMRP) overall reach.• Utilized Microsoft Teams, Outlook, and Smartsheets to communicate/escalate important applicant info to the necessary departments.• Trusted to receive and upload PII from applicants to advance application progress.• Top performing call rep within the VMRP being able to express empathy during a time of hardship for our applicants such as impending foreclosure situations,family deaths, and financial hardship.