As part of the Public Health team, I am focused on clients in the federal government, specifically the Department of Veterans Affairs (VA). Our team of problem solvers provides extensive expertise in healthcare planning and operations, allowing us to develop innovative solutions that improve outcomes and drive increased efficiency, transparency, and performance management. Our deep experience working within the federal sector allows us to provide comprehensive solutions from strategy to… Show more As part of the Public Health team, I am focused on clients in the federal government, specifically the Department of Veterans Affairs (VA). Our team of problem solvers provides extensive expertise in healthcare planning and operations, allowing us to develop innovative solutions that improve outcomes and drive increased efficiency, transparency, and performance management. Our deep experience working within the federal sector allows us to provide comprehensive solutions from strategy to execution for the complex clinical and business issues that our clients face. My primary responsibilities include project management, solutions development, and implementation support. We help our clients align their planning efforts to their guiding principles and infrastructure strategies. Show less

Specialty Division Administrator - Orthopaedic Surgery, Sports Medicine, Pedi Surgery, Dermatology Ophthalmology, Visionmobile, Vision Screening Program, & Optical ShopLeads the development of programs and services for assigned specialty divisions. Dyad partner to assigned division chiefs, with bottom line accountability for oversight of budgetary, clinical, quality, service and other performance goals as well as strategic objectives for assigned divisions. Responsible for the… Show more Specialty Division Administrator - Orthopaedic Surgery, Sports Medicine, Pedi Surgery, Dermatology Ophthalmology, Visionmobile, Vision Screening Program, & Optical ShopLeads the development of programs and services for assigned specialty divisions. Dyad partner to assigned division chiefs, with bottom line accountability for oversight of budgetary, clinical, quality, service and other performance goals as well as strategic objectives for assigned divisions. Responsible for the oversight, development, and implementation of the strategic vision for the designated specialty programs in a dyad partnership with the Specialty division chief. Collaborates to strategically enhance and grow the designated specialty programs. Works in partnership with division chief and clinic managers to provide leadership and direction to specialty clinics, and to develop and communicate a shared vision for the specialty division Dyad business partner to assigned division chief with shared responsibility for the following:STRATEGY GROWTH & DEVLOPMENT• Develop implement and maintain the specialty specific strategic vision and business plan in alignment with the enterprise strategic plan. • Creation and implementation of strategies for specialty division growth and development Show less

Strategic Business Leader – Orthopaedic Surgery, Sports Medicine, Pedi Surgery, Dermatology, Ophthalmology, Optical Shop, Vision Screening Program & Visionmobile Program • Develop implement and maintain the specialty specific strategic vision and business plan in alignment with the enterprise strategic plan. • Responsible for US NEWS and World Report survey for assigned specialties; including annual submission, monitoring of metrics, program development, quality improvement, and… Show more Strategic Business Leader – Orthopaedic Surgery, Sports Medicine, Pedi Surgery, Dermatology, Ophthalmology, Optical Shop, Vision Screening Program & Visionmobile Program • Develop implement and maintain the specialty specific strategic vision and business plan in alignment with the enterprise strategic plan. • Responsible for US NEWS and World Report survey for assigned specialties; including annual submission, monitoring of metrics, program development, quality improvement, and implementation of best practices to close the gap on annual survey scores.• Develop and maintain community partnerships to strengthen the strategic vision of the appropriate specialty programs• Oversight and management of expansion of specialty outreach and virtual care patterns to expand specialty programs• Measures specialty division performance, including quantitative and qualitative measures of success and acts upon results• Monthly reporting and discussion of all metrics with division • Monthly report to executive leadership to include performance against goals and any planned interventions • Establish and monitor expense, salary and capital budgets for the division.• Accountable for monthly P&L performance, reporting, follow up and implementation of any required changes to minimize expenses and optimize revenue.• Develop corrective action plans, on a monthly basis, for any variance from the budget.• Collaborates with CBO to ensure accurate and optimized billing and coding of services provided.• Accountable for capital request and management process for the specialty division.• Facilitates communication and builds positive relationships with all physicians, hospital leadership, and all key stakeholders to ensure an atmosphere that supports a positive culture for all staff and physicians.• Collaborates with Foundation leadership on fundraising efforts for designated specialty programs and expansion efforts Show less

• Develops and implements business plans for the department that support the goals and strategies of the organization• Develops and recommends policies related to the operational or functional area• Develops the annual budget for the operational or functional area including human resource needs. Prepares budget variance reports and develops corrective strategies to meet the area’s operational or financial plan• Applies business and management expertise to set direction, measure… Show more • Develops and implements business plans for the department that support the goals and strategies of the organization• Develops and recommends policies related to the operational or functional area• Develops the annual budget for the operational or functional area including human resource needs. Prepares budget variance reports and develops corrective strategies to meet the area’s operational or financial plan• Applies business and management expertise to set direction, measure results, resolve problems, and achieve operational and financial objectives• Identifies, justifies and coordinates the evaluation of major purchasing of the department• Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements• Leads operational efficiency projects in assigned areas• Monitors space utilization and implements changes as necessary to insure effective utilization• Develops systems, in collaboration with the clinical manager and Clinical Service Chief, to ensure systems promote timely access for all patients• Develops and maintains processes for full revenue cycle oversight and understanding for assigned areas. Meets with physicians routinely to review• Insures accurate capture and reporting of data for WSM (days to 3rd, rooms utilization), PACT data/benchmarking; internal data related to operations/efficiency/resource utilization• Provides support for recruitment, credentialing and onboarding of providers• Collaborates with directors and clinical managers to establish operational metrics• Manages and implements divisional operational initiatives as directed• Manages outside service contracts for assigned areas• Responsible for maintaining staffing levels at approved budget levels• Promotes an environment that fosters professional and personal growth of staff• Assists in the implementation of the strategic direction and action items within areas Show less

• Leads projects for physician/faculty practice plans (Children’s Physicians (CP) and Children’s Specialty Physicians (CSP))• Serves as practice plan representative on corporate compliance committees• Interfaces with hospital management, physician leadership, and university administrators and physicians involved in physician/faculty practice plan management• Reviews, drafts, and administers CSP policies and procedures in collaboration with Physician Practice Management Team… Show more • Leads projects for physician/faculty practice plans (Children’s Physicians (CP) and Children’s Specialty Physicians (CSP))• Serves as practice plan representative on corporate compliance committees• Interfaces with hospital management, physician leadership, and university administrators and physicians involved in physician/faculty practice plan management• Reviews, drafts, and administers CSP policies and procedures in collaboration with Physician Practice Management Team, physician leaders, hospital management leaders, etc..• Serves as liaison with management and physician/faculty leaders regarding business plans and pro formas. Assist with data collection and analysis, report preparation, report presentations. Reviews and verifies accuracy of data provided for reporting• Responsible for information gathering, data collection and analysis, presentation preparation for all reports/projects related to CP and CSP• Coordinates physician practice acquisitions; performs assessments, market analysis, collaborates with legal and involved stakeholders, identifies and resolves barriers, etc.• Provides support for projects/initiatives with internal and external stakeholders• Partners with finance and others regarding physician compensation, maintaining divisional equity, maintaining market competitiveness for contract renewals, etc.• Provides administrative support for physician reporting in collaboration with IT, finance, etc.• Provides internal and external contract support; reviews current contracts, provides revisions/updates, serves as liaison with all stakeholders.• Assists with all stakeholders in budget review, preparation, and projection plans.• Assists with administrative management of Advanced Practice Practitioners with regard to practice management for each discipline/area, growth strategy, justification and approval process, etc. Show less

• Collaborates with Chairs/Chiefs and staff in providing leadership and direction in planning and directing the operations of multiple professional departments• Provides assistance and oversight for coordinators, assistants, and faculty in the development of an annual operating budget and long term capital budget. Collaborates and reports on budget variances• Provides ongoing direction and management of the assigned professional revenue, research, and faculty productivity reviews and… Show more • Collaborates with Chairs/Chiefs and staff in providing leadership and direction in planning and directing the operations of multiple professional departments• Provides assistance and oversight for coordinators, assistants, and faculty in the development of an annual operating budget and long term capital budget. Collaborates and reports on budget variances• Provides ongoing direction and management of the assigned professional revenue, research, and faculty productivity reviews and analysis with tools and data such as; wRVUS, MARS Ops, SCORCH, MGMA, CARTS, etc.• Partners and participates actively with improving access to key data and information to assist departments in decision making, clinical and business operational analysis, research and improvement• Maintains trusting relationships with faculty members to support their academic and research pursuits in alignment with department goals• Acts as a liaison and provides coordination between assigned departments and other hospital departments• Develops and manages all business agreements and contracts• Collaborates in the development and enhancement of marketing, external and internal communications, educational materials, and annual reports, all while partnering with stakeholders departments and teams internal/external Show less

• Conducted short-term and long-term strategic plans for medical facilities, personnel, and policies• Utilized regulations to facilitate the proper use of funding in support of equipment purchases, leases, and contracted services• Developed and implemented strategic plans based on qualitative and quantitative data• Assisted in the development and presentation of budget needs by reviewing and analyzing estimated growth opportunities; utilizing proper cost estimation and… Show more • Conducted short-term and long-term strategic plans for medical facilities, personnel, and policies• Utilized regulations to facilitate the proper use of funding in support of equipment purchases, leases, and contracted services• Developed and implemented strategic plans based on qualitative and quantitative data• Assisted in the development and presentation of budget needs by reviewing and analyzing estimated growth opportunities; utilizing proper cost estimation and justification• Utilized budget processes, procedures, and requirements to justify and monitor the execution of the department budget• Reviewed and notified executive management about erroneous costs, work viability, and workload projections for patient care • Determined the effectiveness of health care programs by conducting studies and used appropriate data to identify trends, irregularities, and made recommendations• Analyzed and evaluated methods and techniques toward complex issues related to business operations and the compliance of the healthcare system to evaluate the efficiency and effectiveness of program management and business operations• Analyzed program issues concerning their impact on the facility and healthcare operations• Managed multiple surgical staff with administrative workloads to effectively enhance individual staff development and overall team performance• Leveraged technology through the use of V-TEL, Lync, VPN and Outlook tools to communicate across a dual campus network and remote locations• Analyzed performance, quality, and access to care trends in the Surgery service line using multiple VA databases• Coordinated and oversaw the administrative portion of our surgical residency program with the University of Kansas• Worked with human resources, finance and logistics to acquire medical equipment and medical services Show less

• Managed nine outpatient clinics involved with primary care, mental health, and teleconference health services• Coordinated with multiple VA service lines and multiple community level organizations to facilitate services provided at each outpatient clinic• Project Lead for a new outpatient clinic in Platte City, MO; coordinated space design and facility requirements, and facilitated teamwork to ensure all departments were represented as to meet the necessary patient demand, while… Show more • Managed nine outpatient clinics involved with primary care, mental health, and teleconference health services• Coordinated with multiple VA service lines and multiple community level organizations to facilitate services provided at each outpatient clinic• Project Lead for a new outpatient clinic in Platte City, MO; coordinated space design and facility requirements, and facilitated teamwork to ensure all departments were represented as to meet the necessary patient demand, while meeting local, network, and central office guidelines Show less

• Analyzed reference laboratory contract specimen cost claims based on pre-approved CPT authorizations • Monitored workplace discrepancies and process improvement procedures• Tracked personnel for compliance with laboratory shipping procedures and training requirements with the College of American Pathologists standards• Developed operating instructions for laboratory logistics and shipping procedures to comply with the Department of… Show more • Analyzed reference laboratory contract specimen cost claims based on pre-approved CPT authorizations • Monitored workplace discrepancies and process improvement procedures• Tracked personnel for compliance with laboratory shipping procedures and training requirements with the College of American Pathologists standards• Developed operating instructions for laboratory logistics and shipping procedures to comply with the Department of Transportation, International Air Transport Association, and College of American Pathologists Show less

• Managed six team members on a remote communications team during two combat deployments• Provided vital telephone and video conferencing services to multiple military units• Developed, implemented, and facilitated operational standards and training procedures