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Custom Paper TubesPrioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.Set weekly goals for 4 inside sales representatives.Wrote sales contracts for orders obtained and submitted orders for processing.Managed a portfolio of 100 accounts that generated $4.2 million in sales.Set up new accounts, established customer credit, and set up payment methods.Answered customers' questions regarding products, prices and… Show more Custom Paper TubesPrioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.Set weekly goals for 4 inside sales representatives.Wrote sales contracts for orders obtained and submitted orders for processing.Managed a portfolio of 100 accounts that generated $4.2 million in sales.Set up new accounts, established customer credit, and set up payment methods.Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Supported the sales team in writing proposals and closing contracts.Developed a comprehensive training program for new sales associates.Trained all incoming sales team members.Implemented process changes resulting in increased efficiency in production.educationRetrieved and performed required tests for quality and integrity on product samples.Successfully managed production activities so all orders were shipped on time.Investigated and implement ideas for quality improvement, increased productivity and costreduction.Championed quality initiatives.Maintained and communicated daily productivity and shipment reports for all departments.Verified that all process control parameters were being documented and followed at all times.Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.Recommended and executed quality improvements for production and product quality.Addressed all personnel issues promptly and professionally. Show less