Christopher Lovett Email & Phone Number

Tinker Air Force Base

As a senior IT Specialist and System Administrator at Tinker AFB Reimaging, I play a pivotal role in handling complex assignments and projects related to IT systems administration. My responsibilities encompass evaluating the technical and functional impact of new products, advising on supportability and capabilities, and directing focus on challenging and highly complex projects/programs. I lead implementation teams, research and develop recommendations for major modifications to established operations, and serve as a senior advisor on IT system creation, configuration, updating, and upgrading. My expertise extends to policy development, ensuring system reliability, security, and functionality, and providing authoritative input on managing IT systems. I contribute to cost-benefit analyses, migration strategies, and presentations to internal and external audiences. With mastery in IT principles, security, and project management, I formulate technical interpretations of AF guidance, integrate IT programs, and lead research and problem-solving assignments. Additionally, I serve as a project manager with experience in short/long-term IT integration and migration capabilities, policy planning, and organizational leadership, acting as a subject matter expert on NIPR imaging. I provide advisory services on complex issues, implement programs and special projects, conduct audits of IT system development, and maintain liaison with technical organizations and industry to stay updated on technology trends. My role involves coordinating the preparation of statements of work and performance work specifications for IT contracts and ensuring alignment with overall IT architecture and infrastructure.

Tinker Air Force Base

In my role as a Tier 2 Computer Support Technician (CST) and CST Trainer, I play a crucial part in providing administrative support, user training, and overseeing hardware/software installation across Tinker AFB. My responsibilities span planning and coordinating installations, program management, testing operations, vulnerability management, and troubleshooting hardware/software issues. Supporting numerous proprietary applications, I consistently close over 120 Remedy tickets weekly and manage ESD remedy support groups. I've supported VIP clients, including the Incident Control Center/Crisis Action Team (ICC/CAT) room, providing hardware deployment, maintenance plans, and continual recommendations for new information systems. In 2022, I led projects, such as the SDC 1909 to 2109 deployments and resolved widespread HP 845 G7 network driver and audio driver issues. Currently, I work as a mass desktop/laptop imaging specialist lead, leading efforts to streamline the PC deployment process and collaborating with senior management and outside contractors for the relocation of the Tinker AFB reimage lab. My expertise extends to Vulnerability Management, providing guidance and support to coworkers, including aiding Network Operations in troubleshooting scenarios and equipment deployment.

Tinker Air Force Base

In my capacity as a Information Engineer/Program Manager, I played a pivotal role in managing and administering critical systems for the B-1 and B-52 production/test sites, including the Functional Systems Integrated Database (FSID) and the Technical Support Center (TSC). Over five years, I oversaw FSID, a program with 1300+ users across seventeen organizations and eight weapon systems. In TSC, which covered 21 Air Force Bases and 900+ users, I was instrumental in managing programs absorbed from Command 202, ensuring compliance with Air Force and DoD instructions. My responsibilities extended to the administration and management of SharePoint sites for both SPOs, including FSID, IT Development, and Resource Management System (RMS). I supervised equipment inventory and transitioned to a SharePoint-based tracking system. As the Information Assurance Officer and Cybersecurity Liaison for both SPOs, I handled in/out processing, monitored security workflows, and responded to security incidents. Additionally, I supported and managed the PIWG website and conferences, creating documentation and providing training for various systems. As a Program Manager I managed 11 senior software developers and cybersecurity professionals and managed a $58 million dollar contract.

Tinker Afb

I administrated, managed and was the subject matter expert on the Functional Systems Integrated Database (FSID). FSID handles the 107 (TAR), 202 (ETAR), 107 (MARs), (DWR), (PM), and (CAP) forms. The FSID program spans more than 17 organizations across more than 17 air bases and approximately 1300+ users.In SharePoint I am the Program manager, admin, and manager of the B1 & B52 WWD/WBN/WBD SharePoint sites. The sites are used for communication across both (SPOs). I also managed the IT Development SharePoint site, FSID team SharePoint site. These sites were for smaller projects related to our team and including the IT support team. I managed/administrated the (RMS) & IT Equipment Tracking Sites. RMS tracks all the users in both SPO’s and would be used for facility management, user management, training management, security/personal record management, maps, and recall rosters. I mapped the SPOs, labeled each section, initial inventory equipment. I managed the Equipment inventory for both SPO’s. This required me to supervise our team of technicians in tracking, managing, administrating, and swapping out equipment. I developed a routine schedule for biannual inventory requirements for both offices to keep track of equipment. I was also the training manager for the SPOs and worked with my civilian counterparts to devise and develop training programs for all personnel. I have created all the documentation used for every system and subsystem the entire JMark team uses. This includes FSID, TSC, SharePoint, RMS, PIWG, IAO, SIPR. I also provided training to new employees hired under JMark, AF civilian employees, and other contractors as needed. I supported, managed, and administrated the (PIWG) website and scheduled biannual PIWG conferences. I managed the action items in the conferences, news ticker, users, and user roles.My job also consisted of my previous JMark job duties.

Tinker Afb

In my role as a Software Analyst, I effectively managed and administered critical websites and server environments for the Technical Support Center (TSC) and Command 202, supporting the B-1, B-52, and Cruise Missile production/test/development programs/servers. As the TSC administrator, I oversaw a program crucial to the Air Force mission, managing over 21 Air Force Bases and 900+ users. Responsible for ACAT 1 requirements, I ensured program compliance and specifications, overseeing its transition to an ACAT III legacy program. The TSC system, utilized by high-ranking officers and specialists, included various programs like Engineering Technical Assistance Requests (ETAR) and Technical Order Deficiency System (TODS). My contributions extended to leading a team to develop a replacement system (TSC 2.0) in compliance with new security regulations. Additionally, I assisted in daily teleconferences, managed Video Teleconferencing (VTC) equipment, performed facility management, and acted as the training coordinator for JMark services. My role also involved managing equipment inventory for both the B-1 & B-52 SPOs, implementing routine schedules, and transitioning to a SharePoint-based tracking system.

Tinker Air Force Base

In my multifaceted role as a Super Itech/Equipment Custodian/Computer Support Administrator, I expertly managed and supported over 1,400 assets, encompassing NIPR and SIPR VOIP hardware, laptops, desktops, external hard disk drives, printers, network switches, and various equipment types at Tinker AFB. Notably, I cross-supported multiple organizations, including the 72 ABW, 76 AMXG, 76 CMXG, OC-ALC, 564th, 565th, 566th, and 567th, addressing their IT asset needs. Leveraging a customized database and SharePoint, I conducted computer asset inventory and utilized tools like Asset Manager, Syslog, and ITAM websites. My responsibilities included warranty support, purchasing cycle support, equipment removal, and salvage operations. Additionally, I played a key role in training programs for vehicular equipment and served as a parking warden, managing a database to track offenders. As a representative in TESLA, I actively participated in STEM committees and events, Social and Financial board committees, and the Junior Force Council, contributing to the creation of a mentor program for the 72 Air Base Wing. My extensive involvement in these diverse roles showcases my commitment to efficient asset management, technical support, and active engagement in organizational committees and initiatives.

Tinker Air Force Base

In my role as a Tier 3 Specialist for the B-1 System Program Office (B-1SPO) and B-52 System Program Office (B-52 SPO) at Tinker AFB, I provided critical final-end computer support for various NIPR and SIPR equipment in buildings across the base and remote locations. Proficient in the ESD Remedy ticketing system, I played a key role in developing the current computer infrastructure utilized by the B-1 SPO. I managed user/group/equipment configurations using Active Directory (AD) and Domain Resource Administration (DRA), oversaw Software License Management (SLM), and facilitated the merging of systems between the B-1 SPO and B-52 SPO. I actively researched and implemented new software, collaborating with external vendors and supervisory levels, including interactions with the AFLCMC 3-Star General Eric Fick. My remote support involved the use of Dameware and Remote Desktop Connection to troubleshoot and assist users stationed outside of Oklahoma. Proficient in System Center Configuration Manager (SCCM), I ensured information systems' compliance with security standards, constantly developing and implementing patching strategies. I also provided critical support in SharePoint and the Technical Support Center, resolving infrastructure issues and planning for evolving demands. As the Equipment Custodian, I managed computer asset inventorying and maintenance for ADPE, and as the SIPR administrator, I maintained and supported SIPR equipment for the B-1 SPO. Additionally, I took on responsibilities as the Global Communications Network (GCN)/Video Teleconferencing (VTC) administrator, arranging conferences and ensuring efficient operations. My role extended to coordinating the Weapons System Review (WSR) at Boeing, troubleshooting issues with VPN on Boeing's network, and supporting high-ranking officers like Colonel Michael Senseney, Brigadier General Eric Fick, and General Litchfield.

Tinker Air Force Base

In my role as a Tier 2 Specialist, I provided extensive administrative support, training, and installations for diverse clients across the entire base, collaborating with various organizations and external agencies. I was responsible for planning and coordinating installations, testing operations, troubleshooting and maintaining hardware and software, and managing projects. With an average closure of 30 tickets daily, I prioritized efficiency by strategically visiting buildings, including those of VIP clients like ICC/CAT and Major General Litchfield. Recognized for my exemplary work, I received the Air Force Global Logistics Support Center International Business Squadron Certificate of Appreciation for my efforts with the 430th. I actively contributed to budgeting and planning discussions, advising heads of organizations on information systems and ADPE. Notably, I played a key role in implementing off-domain machines in Building 3, ensuring compliance with base security requirements and educating users on safe practices. As the senior IT Manager at day's end, I efficiently managed ticket queues, coordinated network pushes, and consulted with senior management on architectural requirements for SCCM software. Leveraging my extensive knowledge of IT principles and Tinker IT policies, I consistently provided expert troubleshooting and analysis, collaborating with other technicians and management to resolve complex equipment issues. Additionally, I took on Special License Manager duties for select buildings, meticulously tracking software on users' computers and managing a comprehensive database for each user. This additional responsibility allowed me to specialize in the specific software needs of these users and act as a point of contact for them.

Tinker Air Force Base

As a Tier 1 Specialist and customer support technician at the 72nd SCOSC, I played a vital role in ensuring the functionality of NIPRnet computer information systems at Tinker AFB. My responsibilities included handling over sixty phone calls and thirty email tickets daily, addressing issues remotely using Dameware and Remote Desktop Protocol. I managed ticket routing within Remedy, prepared the Helpdesk for morning operations, and handled Tier 2 tickets from night technicians. Beyond front-end support, I interacted directly with users, managing Smart card/CAC resets and troubleshooting blackberries. I coordinated with other technicians to support a network of 36,000 users and 26,000 computers. My expertise extended to troubleshooting complex computer and communications system failures, recovering systems, and improving hardware and software components. I provided technical assistance, addressed compliance concerns, and collaborated with customers to optimize system performance, demonstrating advanced knowledge in IT, communication systems, security principles, and project management. My role also involved troubleshooting and correcting problems related to system component interoperability, often requiring a quick risk assessment to identify and remediate vulnerabilities.

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma, United States

Bachelor’S Degree, Aviation And Logistical Management:Specialized In Safety, 3.98

Activities and Societies: Sumna Cum Laude

Associate’S Degree, Associates Of Science: Diversified Studies, 4.00

Activities and Societies: TRIO SSS

Bachelor'S Degree, Management Of Informations Systems And Ethics, 4.0

Networking Technology, Networking Technology, 4.0

Activities and Societies: Technical Honor Society Business Professionals of America Skills USA- Ranked 2nd in the RegionAttended every.

Associate'S Degree, Networking Technology, 4.0

Activities and Societies: Phi Theta Kappa