Christopher Lucas Email & Phone Number

New York, Ny, Us

New York, New York, United States

 Handle various clerical functions including filing, faxing, and photocopying Process payments for onsite purchases (swim packages, caps/goggles, etc.) Respond to in-person, telephone, and email requests/inquiries Coordinate inquiries/requests for lessons between potential clients and instructors Manage services/instructor availability via online scheduling system, create members profiles, schedule appointments; troubleshoot/problem solve scheduling issues between members and online scheduling software (MindBody Online CRM) Assisted growing business into a million-dollar gross revenue program  Successful manage 500+ lessons per week Assist clients with various requests including reimbursement letters to agencies and payment breakdowns for tax-related purposes Maintain and update extensive private swim management database Coach children (ages 4 and up) 10+ hours/week how to swim in both group and one-on-one settings

New York, New York, United States

New York, New York, United States

 Managed 5 pools in residential buildings on the Upper West and Upper East Side Created monthly schedules for lifeguards for all 5 locations Coordinated swim lessons between residents and instructors for all 5 locations Handled bi-weekly payroll for lifeguards and swim instructors Scheduled, coordinated, and lead meetings between management and aquatic staff; coordinated meeting logistics including communications, reserved conference rooms, and equipment/materials Responded to in-person, telephone, and email requests/inquiries Scheduled Personal Training and Chiropractic appoints onsite Created and maintained Excel spreadsheet of weekly recurring Personal Training appointments

Newark, New Jersey, United States

 Performed detailed data entry updating customer profiles, insurance details, and prescription details Responded to in-person, telephone, and facsimile prescription requests Filled 200+ prescriptions daily