Call Center Support Assistant
CurrentI provide technical support to students, applicants, and alumni for various systems used by our school district.
Aug 2020 - Present
AeroLeads people directory · profile
Christopher M. Email & Phone Number
IT Helpdesk
at
State Center Community College District
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Helpdesk
Location
Fresno, California, United States
Company size
Who is Christopher M.? Overview
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Quick answer
Christopher M. is listed as IT Helpdesk at State Center Community College District, a company with 391 employees, based in Fresno, California, United States. AeroLeads shows a matched LinkedIn profile for Christopher M..
Christopher M. previously worked as Call Center Support Assistant at State Center Community College District and Health Concierge at Aetna, A Cvs Health Company. Christopher M. holds Associate'S Degree - In Progress, Information Technology, 3.68 Gpa from Eastern Gateway Community College.
Company email context
Email format at State Center Community College District
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State Center Community College District
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Profile bio
About Christopher M.
I am a fast learner and can quickly become self sufficient with any systems used regularly. I have a strong background in troubleshooting various systems and problems using deductive reasoning, context clues, and critical thinking. I am great at using online resources like google or StackExchange to help find and apply solutions to problems. I’m proficient with the programs in the Office 365 so ware suite and various versions of Windows (11, 10, 8, 7, & XP)
Current workplace
Christopher M.'s current company
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State Center Community College District
3 roles
Christopher M. work experience
A career timeline built from the work history available for this profile.
Health Concierge
- Created scripts and macros to automate processes in the systems we used for looking into memberinformation and claims
- Part of a dedicated team with a higher performance, customer service expectations, and program knowledgethan department standards
- Consistently passed call audits and got favorable scores on member surveys and other key metrics such ashold time, handle time, etc
Aug 2018 - Aug 2020
Customer Service Technical Support Tier 2
- Assisted customers with billing issues, promotions, plan changes, device orders, phone trade-ins, etc.
- Moved to Tier 2 Technical Support with a focus on global cell service, walked customers through getting their device to stay connected to a number of different cell carriers throughout the world
- Walked customers through making sure all possible methods to fix their device were exhausted beforesending out warranty replacements
Aug 2015 - Aug 2018
Team & coworkers
Colleagues at State Center Community College District
Other employees you can reach at scccd.edu. View company contacts for 391 employees →
BH
Brittany Henegar, Ctrs, Cdp
Colleague at State Center Community College District
Nashville Metropolitan Area, United States
View →
TR
Tony Romero
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
GL
Gloria La Cruz-Pulido
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
MH
Martin Hammer
Colleague at State Center Community College District
Fowler, California, United States, United States
View →
TA
Tovar Alejandra
Colleague at State Center Community College District
Madera, California, United States, United States
View →
CP
Christine Phillips
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
DB
David Burks
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
PJ
Puma Jones
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
IR
Isaac Reyna
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
DH
Dawn Haumschilt
Colleague at State Center Community College District
United States, United States
View →
Brittany Henegar, Ctrs, Cdp
Colleague at State Center Community College District
Nashville Metropolitan Area, United States
View →
TR
Tony Romero
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
GL
Gloria La Cruz-Pulido
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
MH
Martin Hammer
Colleague at State Center Community College District
Fowler, California, United States, United States
View →
TA
Tovar Alejandra
Colleague at State Center Community College District
Madera, California, United States, United States
View →
CP
Christine Phillips
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
DB
David Burks
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
PJ
Puma Jones
Colleague at State Center Community College District
Fresno, California, United States, United States
View →
IR
Isaac Reyna
Colleague at State Center Community College District
Clovis, California, United States, United States
View →
DH
Dawn Haumschilt
Colleague at State Center Community College District
United States, United States
View →
2 education records
Christopher M. education
Associate'S Degree - In Progress, Information Technology, 3.68 Gpa
Education record
FAQ
Frequently asked questions about Christopher M.
Quick answers generated from the profile data available on this page.
What company does Christopher M. work for?
Christopher M. works for State Center Community College District.
What is Christopher M.'s role at State Center Community College District?
Christopher M. is listed as IT Helpdesk at State Center Community College District.
Where is Christopher M. based?
Christopher M. is based in Fresno, California, United States while working with State Center Community College District.
What companies has Christopher M. worked for?
Christopher M. has worked for State Center Community College District, Aetna, A Cvs Health Company, and Alorica.
Who are Christopher M.'s colleagues at State Center Community College District?
Christopher M.'s colleagues at State Center Community College District include Brittany Henegar, Ctrs, Cdp, Tony Romero, Gloria La Cruz-Pulido, Martin Hammer, and Tovar Alejandra.
How can I contact Christopher M.?
You can use AeroLeads to view verified contact signals for Christopher M. at State Center Community College District, including work email, phone, and LinkedIn data when available.
What schools did Christopher M. attend?
Christopher M. holds Associate'S Degree - In Progress, Information Technology, 3.68 Gpa from Eastern Gateway Community College.
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