Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Christopher M. is listed as Senior Manager, MIS at Blue Stream Fiber, a company with 99 employees, based in Charlotte Metro, United States, United States. AeroLeads shows a matched LinkedIn profile for Christopher M..
Christopher M. previously worked as Manager, MIS at Blue Stream Fiber and Senior MIS Architect at Blue Stream. Christopher M. holds Electrical And Electronics Engineering from Devry University.
This section adds company-level context without repeating Christopher M.'s masked contact details.
Review company-level records connected to Christopher M. before choosing the right outreach path.
I enjoy working with SQL and have much experience within the Telecommunications industry including billing operations, VoIP, IBM i series operations, data validation, and process improvement.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Remote
Manage backend IBM Power system operations to support ICOMS billing application. Key player in multiple projects regarding process improvement and automation. Utilize DB2 SQL to perform data auditing and validation to ensure data stays in sync between biller and its ancillary systems. Also created and manage a VoIP provisioning team that handles telephony.
Charlotte, North Carolina Area
Charlotte, North Carolina Area
Maintained 99.8% service level for production billing system operations, payment processing, AR reporting, nightly billing & month end operations, & other critical job completions providing on-call & troubleshooting support for system latency, FTP failures, billing network access, external vendor GUI connections, QA/UAT environments, billing application.
Columbus, Ohio Area
Improved customer satisfaction ratings by 15% reviewing KPI call handling metrics, customer survey data, & agent statistics identifying & recommending areas of improvement exceeding corporate goals & initiatives for Customer Service, Tier 3 HSD, & Digital Phone departments. Improved accuracy & efficiency at no additional department cost by utilizing.
Columbus, Ohio Area
Led a team of up to 22 agents fostering servant leadership creating a positive & collaborative teamwork environment, conducted hiring interviews, performed Quarterly/Annual employee reviews, assigned shift hours & work assignments, approved vacation requests, tracked attendance, & dispensed coaching/disciplinary actions as required.Reduced 'Sale to.
Columbus, Ohio Area
Coordinated and Provisioned Digital Phone for initial product launch of Digital Phone supporting Customer Service, Sales, Tier 3, and Field Technicians. Also, worked with customers directly to resolve installation and service issues.Created, documented, and trained new processes for all department new hires and participated as a SME in all projects.
Other employees you can reach at mybluestream.com. View company contacts for 99 employees →
Brian Phillips
Colleague at Blue Stream FiberPort St Lucie, Florida, United States, United States
View →
NM
Nathan Murray
Colleague at Blue Stream FiberKissimmee, Florida, United States, United States
View →
SK
Shante Karikari
Colleague at Blue Stream FiberUnited States, United States
View →
DA
Dane A.M. James
Colleague at Blue Stream FiberPompano Beach, Florida, United States, United States
View →
CH
Chris Hanner
Colleague at Blue Stream FiberPort St Lucie, Florida, United States, United States
View →
..
.. .
Colleague at Blue Stream FiberLake Worth, Florida, United States, United States
View →
AR
Amanda Robinson
Colleague at Blue Stream FiberLoxahatchee Groves, Florida, United States, United States
View →
GD
Gennys Diaz
Colleague at Blue Stream FiberLakeland, Florida, United States, United States
View →
DM
David Martínez
Colleague at Blue Stream FiberArlington, Texas, United States, United States
View →
VR
Victor Rosa
Colleague at Blue Stream FiberWest Palm Beach, Florida, United States, United States
View →
Quick answers generated from the profile data available on this page.
Christopher M. works for Blue Stream Fiber.
Christopher M. is listed as Senior Manager, MIS at Blue Stream Fiber.
Christopher M. is based in Charlotte Metro, United States, United States while working with Blue Stream Fiber.
Christopher M. has worked for Blue Stream Fiber, Blue Stream, Self-Employed, and Charter Communications.
Christopher M.'s colleagues at Blue Stream Fiber include Brian Phillips, Nathan Murray, Shante Karikari, Dane A.M. James, and Chris Hanner.
You can use AeroLeads to view verified contact signals for Christopher M. at Blue Stream Fiber, including work email, phone, and LinkedIn data when available.
Christopher M. holds Electrical And Electronics Engineering from Devry University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Christopher M. you were looking for.
