Christopher Malone

Christopher Malone Email and Phone Number

Team Manager at People's Postcode Lottery @ People's Postcode Lottery
edinburgh, edinburgh, united kingdom
Christopher Malone's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Christopher Malone's Contact Details

Christopher Malone work email

Christopher Malone personal email

n/a
About Christopher Malone

Leading and motivating a team of frontline Team Leaders towards meeting business goals and objectives. Our mission is to help raise funds for charities and good causes whilst also increasing awareness of their work. Players have raised over £600 million for 8,500 good causes. As an external lottery manager, we operate multiple society lotteries on behalf of 20 charitable grant-giving trusts and 32 charities. We’re licensed and regulated by the Gambling Commision.

Christopher Malone's Current Company Details
People's Postcode Lottery

People'S Postcode Lottery

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Team Manager at People's Postcode Lottery
edinburgh, edinburgh, united kingdom
Employees:
225
Christopher Malone Work Experience Details
  • People'S Postcode Lottery
    Team Manager
    People'S Postcode Lottery Jan 2023 - Present
    Leading and motivating a team of frontline Team Leaders towards meeting business goals and objectives. Our mission is to help raise funds for charities and good causes whilst also increasing awareness of their work. Players have raised over £600 million for 8,500 good causes. As an external lottery manager, we operate multiple society lotteries on behalf of 20 charitable grant-giving trusts and 32 charities. We’re licensed and regulated by the Gambling Commision.
  • People'S Postcode Lottery
    Team Leader
    People'S Postcode Lottery Sep 2019 - Jan 2023
    Edinburgh, Scotland, United Kingdom
  • Spartans Community Football Academy
    Youth And Community Worker
    Spartans Community Football Academy Aug 2017 - Aug 2019
    Edinburgh, City Of Edinburgh, United Kingdom
    Working and engaging with young people. Building relationships and having meaningful conversations. In the hope these conversations can help the young people of edinburgh to think about the choices they make and the paths they choose.
  • British Gas
    Team Leader
    British Gas Sep 2014 - Apr 2017
    Edinburgh, City Of Edinburgh, United Kingdom
    Currently managing and leading a team of customer representatives. On a daily basis I coach and inspire my team to achieve and exceed, where possible, key performance indicators. I lead from the front and strive to get the best from each and every individual.I expect world class customer service from the first minute of the working day to the last. On a daily basis I carry out in the moment coaching, effectively making a difference as and when is possible. I am a customer focused individual and a customer driven leader. I regularly analyse and use all MI data available in order to improve agent performance where possible. I manage team absence where needed, using the companies absence management policy. I aim for improvement in all aspects of team attendance, punctuality and overall engagement for the role.
  • British Gas
    Service Delivery Manager
    British Gas Jan 2014 - Sep 2014

Christopher Malone Skills

Team Leadership Management Performance Management Coaching Service Delivery Team Management Training Sap Project Planning Business Process Improvement Change Management Call Centers Customer Experience

Christopher Malone Education Details

  • Trinity Academy Edinburgh
    Trinity Academy Edinburgh

Frequently Asked Questions about Christopher Malone

What company does Christopher Malone work for?

Christopher Malone works for People's Postcode Lottery

What is Christopher Malone's role at the current company?

Christopher Malone's current role is Team Manager at People's Postcode Lottery.

What is Christopher Malone's email address?

Christopher Malone's email address is ch****@****s.co.uk

What schools did Christopher Malone attend?

Christopher Malone attended Trinity Academy Edinburgh.

What skills is Christopher Malone known for?

Christopher Malone has skills like Team Leadership, Management, Performance Management, Coaching, Service Delivery, Team Management, Training, Sap, Project Planning, Business Process Improvement, Change Management, Call Centers.

Who are Christopher Malone's colleagues?

Christopher Malone's colleagues are Iain Jackson, Daniel Hack, Rachel Teoh, Lindsay Coulton, Tim Hunter, Lorna Menzies, Jayne Paterson.

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