Christopher Marion Email & Phone Number

Oakland, California, United States

San Francisco, California

Hunting down and stopping the bad guys

San Francisco, California

San Francisco Bay Area

San Francisco

Create ongoing presentations for the Customer Support Team, to ensure customer satisfaction•Conduct 1:1s with CS Representatives to maximize moral and productivity•Consistently in top 5% for average handle time •Consistently #1 for customer satisfaction of completed jobs•Answered the most customer and courier support tickets in a day•Frequently hold Acting Lead position to help resolve any Customer Support Team questions•Excelled in resolving customer concerns (phone, email, support tickets), ensuring customer loyalty•Interact with merchants to provide order updates to customers•Train & onboard new hires, ensuring excellent experience for employees, customers, and couriers•Correspond directly with couriers to ensure efficient and accurate deliveries.

Oakland, Ca

Lead Agent, onboarded new client vehicles resulting in more sales for the company•Trained new agents to help onboard and sell client vehicles•Showed client vehicles to prospective buyers resulting in sales •List and maintained vehicles postings on multiple websites, ensuring accurate information.•Cold-called prospective clients to sell their vehicles for them•Created buyer packets to help ensure sale of onboarded vehicles •Helped maintain CRM to ensure prospective clients are being contacted

Lead driver, prompt and satisfactory distribution•Interacted positively with customers and aided in the resolution of concerns•Worked with team members to prepare products for daily use, allowing for a smooth work environment•Completed register transactions including handling cash and running credit card payments•Manager in training

Associate'S Degree, General Studies

High School Diploma

Activities and Societies: Crew