Head Of Business Intelligence And Analytics
Current• Supervised and empowered a dynamic team of 10 direct reports by leveraging a deep understanding of customer behavior and digital analytics to provide strategic direction, fostering a high-performance team culture.• Collaborated with senior executives to develop annual net profit and passenger plans, effectively aligning organizational objectives with market dynamics and growth opportunities.• Implemented Analytics Database by collaborating with Data Wearhouse and building objects optimized for performance, providing quick and accurate analysis and reporting.• Implemented best practices for developing Tableau reporting, SQL Development, Oracle datasets, and dashboards by leveraging expertise, providing consistent analysis, and reporting.• Oversaw web data reporting by approving web traffic collection migration from Adobe Analytics to the Data Warehouse, providing comprehensive web analysis.• Implemented ActiveBatch, an enterprise job scheduler by collaborating with infrastructure and Data Warehouse, providing enhanced notifications of processing issues.• Drive business best practices by providing recommendations based on customer performance.