Christopher Martinez Email & Phone Number

Entered daily sales orders received via Email and Google Docs into the companies internally generated programs to both old and new customers with also entering new customer data into the system. Adjusted existing customer info per client requests, answered frequently asked questions from managers, agents, and co-workers. Administered new hire training for.

Contacted clients that were at a certain delinquency on their credit cards and assisted them with working out a payment plan or program to get them back on track. As a supervisor i assisted 6 agents in honing in on their collection skills by administering training and coaching based off of their call recordings. Administered Location wide training for new.