Christopher Masterson Email & Phone Number

Putnam County, New York, United States

• Visit various stores to review company policies with employees throughout district to maintain a safe and enjoyable work environment• Deliver top tier customer service to all guests to deter from possible intentional loss• Use recommended 5 step system to accurately assess and verify moments of attempted theft, allowing for clear & precise apprehensions

Mount Kisco, New York, United States

• Work with patients and doctor/nurses to ensure an accurate and smooth schedule• Remain in regular contact with patients in need of appointment changes • Work with medical staff within office for any other needs they may have

Westchester County, New York, United States

• Assist in-store sales advisors with ensuring their customers are given the best possible solution to fittheir individual need, regardless of the space in their home they are looking to upgrade.• Work alongside clients within their home to create a shared vision of a space they are planning onadding, remodeling, or upgrading. (Including taking measurements of entire rooms, inspecting walls forsatisfactory support, checking to ensure electrical needs can be satisfied, and… Show more • Assist in-store sales advisors with ensuring their customers are given the best possible solution to fittheir individual need, regardless of the space in their home they are looking to upgrade.• Work alongside clients within their home to create a shared vision of a space they are planning onadding, remodeling, or upgrading. (Including taking measurements of entire rooms, inspecting walls forsatisfactory support, checking to ensure electrical needs can be satisfied, and ensuring plumbing canaccommodate any appliance upgrades)• Work side-by-side with installation teams to ensure all projects are completed in a timely, professional,and courteous manner• Maintain relationships with existing clients after completion of current project for any future projectsand a personalized, continuous 1-to-1 relationship with the company Show less

Mount Vernon, Ny

• Interview, hire, & train employees within the mobile and connected devices departments of the store.• Work with employees on an individual level to help foster growth within the company and retain talent. • Enable and empower sales employees to drive a world-class customer experience through delivering Best Buy's customer promise within their respective department• Develop personal selling skills and proficiency through certifications and keeping updated on technology trends, new… Show more • Interview, hire, & train employees within the mobile and connected devices departments of the store.• Work with employees on an individual level to help foster growth within the company and retain talent. • Enable and empower sales employees to drive a world-class customer experience through delivering Best Buy's customer promise within their respective department• Develop personal selling skills and proficiency through certifications and keeping updated on technology trends, new products and solutions offerings• Drive NPS results and sales by interacting directly with customers in multiple capacities including direct sales interactions and customer interceptions• Manage all aspects of the customer experience, within their respective area, through all touchpoints with Best Buy inside and outside of the store• Motivate, coach and recognize employees to reach their full potential• Enable individual productivity culture ensuring sales proficiency and expertise of sales consultants Show less

Port Chester, Ny

• Hire, train, schedule, and coach a team of anywhere between 8-35 employees, depending on the season. • Maintain visual merchandising standards and assure all vendor-sponsored marking materials are properly displayed.• Maintain a welcoming relationship with each guest to ensure they continue shopping with us• Assisted customers in their search for games, systems & accessories• Signed customers up for loyalty cards & magazine subscriptions• Assisted customers in reserving… Show more • Hire, train, schedule, and coach a team of anywhere between 8-35 employees, depending on the season. • Maintain visual merchandising standards and assure all vendor-sponsored marking materials are properly displayed.• Maintain a welcoming relationship with each guest to ensure they continue shopping with us• Assisted customers in their search for games, systems & accessories• Signed customers up for loyalty cards & magazine subscriptions• Assisted customers in reserving future game titles, ensuring they would be repeat customers• Maintained stock levels on the sales floor through processing new shipment and daily replenishment from back stock• Kept sales floor organized by sorting through different games for different systems and placing them in alphabetical order to ensure the easiest possible shopping experience for all customers• Took part in midnight releases and all events to help assist in the best possible customer service• Ensured stock levels were high enough to guarantee customers could find what they were in search of, by maintaining communication with buyers, analysts, and my district manager• Maintained payroll levels by constantly keeping track of business trends and being aware of traffic throughout the mall and any extenuating circumstances• Scheduled employees at peak times to ensure the best possible results for the business• Delegated tasks for my management team• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register funds, setting daily goals for not only sales, but for all tasks throughout the day• Closed store by counting down registers funds, sorted through daily paperwork, and ensured sales floor was fully stocked and organized for following day's business Show less

Galleria At White Plains

• Coached sales associates the ensure they performed at their best in all areas of their job, and constantly trained all employees to ensure they would be prepared to move to the next level within the company if they desired and the opportunity arose• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards•… Show more • Coached sales associates the ensure they performed at their best in all areas of their job, and constantly trained all employees to ensure they would be prepared to move to the next level within the company if they desired and the opportunity arose• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register and safe funds, auditing the previous day's paperwork, set daily goals for not only sales, but for all tasks throughout the day• Closed store by counting down registers and safe funds, sorted through daily paperwork for opening manager to audit, ensured sales floor was fully stocked and organized for following days business, and reporting daily trends to district manager• Planned and lead overnight floor sets with the assistance of sales associates and the store manager• Restocked sales floor from backstock• Located items for customers in other stores and on our store website through the company intranet• Helped customers find what they were looking for and helped introduce them to new styles of clothing, genres of music, and forms of pop culture• Assisted in sorting and putting out new shipment• Maintained housekeeping standards• Recruited, hired, and trained sales associates, keyholders, and assistant managers in all aspects of their job description• Ensured stock levels were high enough to guarantee customers could find what they were in search of, by maintaining communication with buyers, analysts, and my district manager• Maintained payroll levels by constantly keeping track of business trends and being aware of traffic throughout the mall and any extenuating circumstances• Scheduled employees at peak times to ensure the best possible results for the business• Delegated tasks for my management team Show less

Galleria At White Plains

• Coached sales associates the ensure they performed at their best in all areas of their job• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register and safe funds, auditing the previous day's paperwork, set daily goals for not only sales, but for all tasks… Show more • Coached sales associates the ensure they performed at their best in all areas of their job• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register and safe funds, auditing the previous day's paperwork, set daily goals for not only sales, but for all tasks throughout the day• Closed store by counting down registers and safe funds, sorted through daily paperwork for opening manager to audit, ensured sales floor was fully stocked and organized for following days business, and reporting daily trends to district manager• Planned and lead overnight floor sets with the assistance of sales associates and the store manager• Restocked sales floor from backstock• Provided customer service• Located items for customers in other stores and on our store website through the company intranet• Helped customers find what they were looking for and helped introduce them to new styles of clothing, genres of music, and forms of pop culture• Assisted in sorting and putting out new shipment• Maintained housekeeping standards to ensure customers could always find what they were searching for• Used P.O.S. to ring customers out for their items, while continuing to use the company customer service methods to help find any last minute items• Recruited and assisted in training of seasonal sales associates• Took responsibility for ensuring the stockroom was consistently organized to ensure locating backstock items and customer packages were easily accessible• Ensured stock levels were high enough to guarantee customers could find what they were in search of, by maintaining communication with buyers, analysts, and my district manager• Helped maintain shrink results by using loss prevention methods to deter shoplifters Show less

Galleria At White Plains

• Coached sales associates the ensure they performed at their best in all areas of their job• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register and safe funds, auditing the previous day's paperwork, set daily goals for not only sales, but for all tasks… Show more • Coached sales associates the ensure they performed at their best in all areas of their job• Assisted in returns and exchanges while maintaining company customer service standards• Assisted in setting loss prevention standards throughout the store, and training sales associates to help follow through with those standards• Opened store on a regular basis by counting register and safe funds, auditing the previous day's paperwork, set daily goals for not only sales, but for all tasks throughout the day• Took a larger role in visual merchandising, assisting in overnight floor sets• Restocked sales floor from backstock• Provided customer service• Located items for customers in other stores through the company intranet• Helped customers find what they were looking for and helped introduce them to new styles of clothing, genres of music, and forms of pop culture• Assisted in sorting and putting out new shipment• Maintained housekeeping standards to ensure customers could always find what they were searching for• Used P.O.S. to ring customers out for their items, while continuing to use the company customer service methods to help find any last minute items Show less

Galleria At White Plains

• Provided customer service• Located items for customers in other stores through the company intranet• Helped customers find what they were looking for and helped introduce them to new styles of clothing, genres of music, and forms of pop culture• Assisted in sorting and putting out new shipment• Assisted in visual merchandising through floor sets and visual refreshers• Restocked sales floor from backstock• Maintained housekeeping standards to ensure customers could… Show more • Provided customer service• Located items for customers in other stores through the company intranet• Helped customers find what they were looking for and helped introduce them to new styles of clothing, genres of music, and forms of pop culture• Assisted in sorting and putting out new shipment• Assisted in visual merchandising through floor sets and visual refreshers• Restocked sales floor from backstock• Maintained housekeeping standards to ensure customers could always find what they were searching for• Used P.O.S. to ring customers out for their items, while continuing to use the company customer service methods to help find any last minute items• Helped coach fellow associates to ensure we all performed at our high level Show less

Galleria At White Plains

• Opening the store• Closing the store• Housekeeping• Sale of mugs, drinks, coffee beans, k-cups• Prepared food and beverages for customers• Maintained inventory levels of sales floor products

Central Park Avenue, Yonkers Ny

• Assisted customers in their search for games, systems & accessories• Signed customers up for loyalty cards & magazine subscriptions• Assisted customers in reserving future game titles, ensuring they would be repeat customers• Maintained stock levels on the sales floor through processing new shipment and daily replenishment from backstock• Organized and sorted through backstock for easy replenishment during off days• Assisted in loss prevention by maintaining visuals on any… Show more • Assisted customers in their search for games, systems & accessories• Signed customers up for loyalty cards & magazine subscriptions• Assisted customers in reserving future game titles, ensuring they would be repeat customers• Maintained stock levels on the sales floor through processing new shipment and daily replenishment from backstock• Organized and sorted through backstock for easy replenishment during off days• Assisted in loss prevention by maintaining visuals on any and all suspicious customers• Kept sales floor organized by sorting through different games for different systems and placing them in alphabetical order to ensure the easiest possible shopping experience for all customers• Maintained a level of customer service that would ensure customers would return to shop not only within the brand, but at our store specifically• Took part in midnight releases and all events to help assist in the best possible customer service Show less

Yonkers, Ny

• Stocked and organized departments throughout shift to maintain a shoppable appearance for customers.• Processed transactions through POS during high traffic, high volume times during holidays.• Assisted customers by making suggestions based on the person they were shopping for and what the person enjoyed.• Deterred shrink by delivering high quality customer service to all patrons who were in the store.

Associate In Science, Business Administration And Management, General, 2.95

Associate'S In Applied Science, Civil Engineering Technology/Technician