Landscaper • Focused on creating the best possible lawn care experience for customers by providing consistently reliable services • Inspect and maintain equipment to ensure proper functioning and efficient business operations • Managed customer relationships by engaging customers to confirm all current needs are met and probe for additional service opportunities • Assisted in managing business finances

• Responds to incoming calls from clients with questions regarding Vanguard information, investment opportunities, and account information • Listens intuitively to clients’ questions and concerns to identify their needs and guide them in the right direction• Works with other departments to help satisfy client’s needs and determine solutions to their problems• Work as a team to identify more efficient ways to provide client support and build good client relationships

• Managed assigned store zoning area by keeping zone products orderly and accessible to customers • Engaged customers in dialogue to better understand shopping needs and position the most appropriate product to meet needs• Managed store inventory • Cashier when needed

• Managed inventory and stocked available products • Engaged customers by effectively answering product and facility questions to ensure a quality shopping experience • Maintained a clean and safe environment to reduce the risk of customer injuries • Trained and shared best practices with new hires to position them for success in their roles • Contributed to my store meeting their business needs and objectives by taking on additional responsibilities beyond my primary role as needed

• Managed work facilities, engaged customers, and assisted in various departments as business needs changed