Christopher Mccallum Email & Phone Number

Irving, Tx, Us

· Interpret and verify customer complaints on vehicle functionality June 2022-Present· Use diagnostic tools in order to properly locate failed components on the vehicle· Create and communicate repair estimates to the service advisor and customer· Perform timely and efficient repairs while maintaining a high level of quality and integrity· Repaired all systems on a vehicle with a focus on diesel engines

· Perform preventative maintenance and basic repairs on vehicles· Inspect vehicles for any safety related problems and properly document issues· Team-oriented, flexible, and focused on maintaining a high level of customer service· Work alongside skilled technicians to learn how to perform quality vehicle service and repairs· Placed an emphasis on time efficiency to meet or exceed industry labor times

· Manage membership representatives· Train employees and assist them when necessary· Focus on membership retention by interacting personally with members· Serve as a role model to all team members· Understand how the YMCA functions in the community and be able to communicate its importance· Delegate work to employees in order to have the facility run as efficiently as possible· Punctual and preciseness

· Excellent customer service in order to best represent the YMCA· Problem solving skills so as to assist with any possible issues that arose· Required to know all products, promotions, and specials to help the customer· Give tours tailored to each person’s lifestyle and necessities· Ability to multi-task to help multiple people at once, while giving quality service

· Attended many trainings on proper lifeguarding skills and procedures· Required to be physically fit and prepared to save lives· Had to be decisive in order to maintain safety· Required to observe the water for long periods of time in varying conditions· Worked shifts up to 12 hours long

· Supervised 10-20 employees at a time· Maintained Chemical logs in order to prove the pool was legally operating· Assigned classes to instructors and lifeguards to shifts· Handled day to day issues· Spoke with costumers and handled any possible issues that arose

· Taught men, women, and children safety around water· Effectively communicated the fundamentals of swimming to all ages ranging from 3-65· Required extreme focus in order to maintain a fun, yet safe environment for learning· Organized lesson plans for each class and tailored each to the students

· Supervised up to 10 employees at multiple locations· Ensured each location was running on schedule and had all necessary equipment· Diffused any heated arguments between referees and any parents· Promoted any programs that were currently enrolling

· Kept time and score for multiple sports with varying age groups· Refereed and maintained a competitive, yet safe environment· Maintained a tight schedule in order to keep games running efficiently, safely, and on time

Automotive Technology

Core Classes

High School Diploma