•Diagnose and repair household appliances•Utilize distributor websites to look up replacement parts using identifying model and part numbers•Draft invoices including a detailed description of the work, required repairs and needed parts• Educate customers about proper use and care of their appliances•Strong understanding machines and electrical circuits•Basic understanding of household plumbing•Manage time to complete a route of service calls and safely drive a company vehicle between each stop.•Provide top level, professional customer service including a professional appearance and great attitude• Explain diagnosis and solutions, repairs to customers • Sometimes help customers determine wether repair is a cost effective solution compared with replacement• At least a level 2 EPA Section 608 certification