● Managed tri-state territory responsible for maintaining and growing existing big-box relationships across 83 stores, as well as responsibilities to add and grow independent accounts within the region. ● Consistently met targets quarterly and annually overall, occasions of drastically exceeding set targets for both existing big-box relationships and new business.● Key responsibilities included strategic planning within the territory to help with inventory management and demand, advanced planning for seasonal variables, and changes around buyer preferences. ● Engaged support staff to conduct regional research on target accounts, market trends, and with management to strategically approach book of business.● Managed data across multiple company systems to track & advance opportunities for management and company reporting, review profitability of deals, and ensure consistency in pricing across the region and big-box account(s). ● Attended & participated in conferences from booth management at national industry events including resource management to managing company collaboration on prospect follow-up.

● Managed team of 60 staff photographers, photography assistants, and support staff to ensure timely, productive, and quality production.● Consistently met expectations of clients, growing book of business, and staff demands to ensure quality service. Renewal rate was above 90% every year during tenor and growth rate was approximately 15%.● Worked directly for the two owners of the business to establish and manage budget, ensure appropriate staffing & training, and ensure equipment was appropriately organized for event dates.● Responsibility for procuring equipment for all operations & maintaining relationships with vendors across: included cameras, printers, stands, lighting, and backgrounds.

● Promoted for demonstrated ability to execute photo shoots that exceed client expectations. Promoted to Team Lead of photography team of 45● Managed staff teams across multiple scheduled jobs, both indoors and outdoors with different logistical challenges. Responsible for client satisfaction and renewal rates as part of measured metrics.● Maintain complex staff schedule, customer schedule, and competing priorities of the team. These situations could change by the minute, meaning flexibility and organization were a must.● Worked with staff and clients to ensure a positive photo-day experience.● Prepared and organized and managed all logistics and necessary equipment to execute photo shoot requirements.● Coordinate headshots and group photos for approximately 200 schools, for both classroom pictures to outdoor sports coverage.● Authored in-house photography manuals documenting 20 separate workflows. Documents include a 120-page fall school guide and 150-page outdoor sports guide outlining client-facing issues such as communication with school administrators and staff, proper procedures for school security, and technical issues such as equipment selection and setup and ideas for posing subjects.

● Complete all photographic orders and submit to printer.● Operate entire photographic processing machines in photo lab.●Ensure to accurately quantify chemicals and prepare solutions.● Develop quality and customized photographic prints.● Perform maintenance of all printing and processing equipment and clean up.