Christopher Mclaughlin Email & Phone Number

Fayetteville, North Carolina, United States

-Coordinated a proficient processing team utilizing GetCertificate software, consistentlyachieving over 40 completed orders of certified documents daily-Maintain demanding transaction reports and manage financial records accurately to surecompliance and accountability-Assisting in the maintenance of office protocols to the General Statutes-Daily communication with general public, attorneys, funeral homes, child support, andcounty/state offices; verifying the eligibility by NC law of all documents provided to the office andrequested from staff-Handling the security of personal information needed for various county and state governmentagencies-Fostered a collaborative work environment, contributed to a notable 75% increase in overallproductivity

Fayetteville, North Carolina, United States

-Execute cashier duties with precision, cleaning counters, manage transactions, offercomprehensive information on rewards programs to enhance customer satisfaction-Efficiently process online orders and oversee shopping process to ensure timely delivery-Maintain premier stock levels on sales floor and in bathroom to meet customer demands-Uphold cleanliness standards in store bathrooms and on the sales floor to provide a pleasantshopping environment-Succeed in meeting daily business tasks and customer-first selling to achieve companyexpectations

Fayetteville, North Carolina, United States

-Engage and provide personalized recommendations on products and services topatients/customers, delivering tailored solutions to meet their unique needs-Deliver daily and weekly sales goals expected by company, ensuring the best execution of thecustomer/patient journey-Proficiently utilized Eyefinity Real Time Eligibility software to access insurance benefits andeligibility, streamlining administrative processes-Conducted precise measurements for eyewear and kept level of knowledge through ongoingtraining initiative

-Played a pivotal role in the successful integration of a more efficient processing system duringthe Pandemic, resulting in a remarkable 40% increase in productivity despite staffing limitations.-Provide daily data entry and verification of legal documents, assuring accuracy in details andfollowing of legal requirements-Conducting research to assist general public regarding various records and legal actions-Managing the issuance of marriage licenses and meticulously reviewing all customer requestsfor certified documents, ensuring adherence to legal requirements.-UNC School of Government - Basic Register of Deeds Certification (2018)