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Managed 5 geographically distributed agile development teams (8 direct reports and 20-25 indirect reports) that are responsible for the design and development of MRI’s SaaS products developed utilizing Microsoft .NET technologies and SQL Server.Key Accomplishments• Developed and executed a strategy for annual capacity planning, ensuring optimal resource allocation and alignment with organizational objectives.• Introduced agile KPI analysis resulting in improved requirements quality and a reduction in the number of cards being returned from QA to development due to incorrect implementation.• Constructed dashboards to track development team commitments against release schedules ensuring commitments did not exceed capacity.Responsibilities• Trained, directed, coached, and evaluated team members with hire, fire, and review responsibilities.• Designed and monitored agile-based key performance indicators.• Ensured that product roadmap objectives were prioritized and met to ensure that departmental and company objectives were achieved.• Partnered with business stakeholders, UI/UX team, and development staff to refine the business objectives for 3- to 9-month development cycles.• Coach team members on agile methodologies, backlog management, and user story best practices.• Managed day-to-day activities of teams assigning work/user stories and tracking the progress of approved deliverables.• Identified, reported, and remediated risk factors for projects including quality and security concerns, core-level service changes, and project timelines.• Managed the release processes for code migration from development to production ensuring that the defined quality milestones were achieved.

Key Accomplishments• Delivered on time a re-envisioned hiring module, developed with the .NET Tech stack, that closely integrates with Frontline’s human capital management suite.• Inherited an underachieving offshore development team, with 8 resources, and transformed them into a high-performing team that completed the current in-flight project 30 days ahead of schedule. This was achieved by restructuring leadership, increasing velocity, and implementing a paired-programming strategy. • Migrated data for 400+ clients from a legacy SQL Server system to a new modernized SQL Server database that contained radically different data models. Created a data migration utility, developed in C#, that loaded the data from a legacy relational model, transformed the data into new JSON Objects, and stored the data in the new relational model. Responsibilities• Led and managed multiple Agile Scrum Teams, up to 3 teams, with 8 - 9 resources each that were onshore and offshore.• Communicated project status appropriately to internal and external stakeholders. Developed project dashboards to track relevant KPIs, completion percentages, task completion, and risk management in Jira.• Collaborated with business stakeholders and development team translating requirements into well-defined user stories and maintaining a prioritized product backlog.• Partnered with an outside audit firm to ensure SOC II compliance and to remediate any adverse findings.• Guided and coached QA resources, on multiple Agile teams, by reviewing test cases, test plans, and partnering with Senior Management to select appropriate QA tools which included Selenium, Cucumber, and Postman.

Key Accomplishments• Managed and participated in each life-cycle phase innovating a system wide notification engine. This multi-team project delivered a highly-robust and scalable solution which has streamlined communication across all users within the ProgressBook Suite.• Instituted a continuous improvement initiative throughout the organization, which led to a reduction in the number of missing, or incorrect, deployment artifacts.• Established a code sharing strategy across the entire ProgressBook Suite. This enabled us to reduce our dependency on nightly synchronizations between our products and allowed the products to have better cohesion.• Supervised the design, development and deployment of the organization’s first mobile application, written for the iOS and Android platforms, giving our Suite competitive parity with the competition.Responsibilities• Engage in collecting, documenting, conveying, and upholding business and functional requirements.• Integrate, configure, and administer integration points of multiple 3rd party systems used throughout the ProgressBook Suite.• Manage multiple concurrent teams, and projects, in the design, development, delivery and support of the ProgressBook Suite.• Facilitate meetings with all stakeholders to plan, design and review the scope and status of projects.

Lead engineer on the team responsible for performing both functional and performance test automation activities.Key Accomplishments• Performed comparative analysis of several commercial automation testing packages, identified the best solution and managed a successful pilot program using the selected package. The selected package enabled us to significantly reduce the effort required to fully test the web-based applications. Responsibilities• Design and develop several test automation utilities used to perform load testing of SOAP and RESTful web services and web sites using Visual Studio, Selenium, SQL Server and Windows Performance Monitor.• Author test plans, perform automation testing, analyze results and communicate the results horizontally and vertically.

Lead analyst responsible for identifying and enacting an Application Performance Management (APM) strategy within the organization.Key Accomplishments• Instituted an Application Performance Management (APM) strategy within the organization, which enabled us to achieve the necessary service level agreements required by our customers.• Created KPI dashboards used in real-time monitoring of the entire application suite. These dashboards allowed us to reduce our average time-to-resolution when issues occurred from hours to minutes.• Cross-trained key personnel on how to read and understand the KPI dashboards, empowering the organization to take an active role in improving performance.Responsibilities• Implement, configure and operate a suite of tools used to monitor and test the production environments (network packet analyzer, SAAS load tests, SAAS automation tests, application profiler).• Facilitate regular meetings with product stakeholders to review the performance of the applications and make recommendations for areas of improvement.

As a member of the Applications Development Team, designed, developed, and maintained n-tier web applications.Key Accomplishments• Established a coding standards initiative across all development teams, leading to code that is more easily understood and a reduction in maintenance effort and cost.• Envisioned, designed and developed a new feature providing real-time SMS notifications for our e-bidding product, resulting in better buying power for the customers who utilized the feature.• Developed a localization strategy for our application and oversaw its implementation. This effort enabled the sales team to pursue new revenue streams in non-English speaking markets.Responsibilities• Design, develop, deploy and maintain n-tier web applications using the following technologies: ASP.NET, C#, CSS, jQuery, SQL and XML.• Lead and participate in application design and review sessions.• Provide project estimates, assign tasks to other team members, track project milestones and report overall project status to management.

Team member of the Store Systems Group, developed, deployed, maintained, and supported all software solutions used in retail store operation.Key Accomplishments• Successfully upgraded over 900 retail locations with the next generation of the point-of-sale system.• Integrated a new credit card processing device with the point-of-sale system software and managed the roll-out of the new device retail locations.Responsibilities• Design and develop enhancements to the OfficeMax point-of-sale system using the following technologies: ASP, SQL and Visual Basic.• Support and maintain a retail associate scheduling and time management application at over 900 retail locations.

Lead developer responsible to develop and maintain the organizations n-tier web application.Key Accomplishments• Implemented localization support throughout the product, enabling our global and non-English speaking customers to more easily use the product. Responsibilities• Design and develop enhancements to the RISnet web application using the following technologies: ASP, JavaScript, VB.NET and SQL.• Research and implement a methodology for supporting additional languages within the RISnet application using Javascript arrays.

As a member of a development team, designed, developed, and maintained a suite of web applications.Key Accomplishments• Migrated the existing client-server application to a web application.Responsibilities• Design and develop web applications used by meeting planning professionals within the hospitality industry using the following technologies: ASP, Javascript, Visual Basic, SQL, XML and XSLT.• Construct and test complex SQL stored procedures, views and triggers for CRUD operations.