Sales Rep for QuickBooks Point of Sale Software. Inside and Outside Sales presentations, Trade Shows, New User Acquisition and customer maintenance.

Part of a small, faced-paced CS group for a Retail POS software company. Guiding the implementation of hardware and software upgrades at everything from Mom-and-Pop single stores to large scale, multi store chain retail locations.Scheduling and managing training and tech support appointment scheduling.Also, but not limited to, scheduling travel, completing travel packs, follow up, and courtesy calls, scheduling appointments, and assisting customer service reps with various projects.

Manage spinal injury recovery center with three direct reports.Provide leadership in developing program, organizational and financial plans with COOMarket and publicize organization, program, and goal on a local level through grassroots efforts, social media, email and phone communication.Maintain all financial records, invoices, billing of clientsPrimary point of contact for potential clients.

• Manage the retail operations for a family owned chain of soccer and rugby stores, with 15-20 direct reports. We have experienced year to year revenue growth each of the past four years. • Responsible for expanding the retail business, opening a new retail location in 2011. • Created and published employee handbook and training system.• Responsible for all aspects of management, including hiring, promoting, and terminating. • Introduced and fully responsible for store social media marketing, with contests, new product launches, and sales. 600+ followers gained in first year.• Employee training, team sales, and day to day store operations. • I have also been responsible for outside promotional representation to soccer clubs and leagues, giving presentations to groups of upwards of 100-150 people.

• I was a key member of a small, commission based sales team for high end outdoor furniture and accessories. In a down economic climate, I was lead salesperson in store. Responsible for following the sale from in-store customer relations, to ordering, set up and delivery. We developed a fast paced, customer service-based team atmosphere.